The Hotel at Midtown

Free parking, staff, and location was perfect for my needs plus staff is always above expectations.

Convenient. Good parking.

Super clean, friendly staff, and the restaurant’s food was delicious.

We had a refrigerator in our room, but no microwave. A microwave would have really enhanced our stay. Otherwise, a very fine hotel.

the staff was excellent.... front desk, gym staff, pool staff and dining staff.... all efficient and super friendly nothing

Really disappointed with this stay. The hotel is grossly overpriced, especially if you don't plan on using the facilities. Even with an exorbitant nightly rate, we still had to pay a resort fee which should have been included in that rate. If you are a person who wants to take advantage of the sports complex then this is a good hotel for you but if you're looking just for a nice hotel, this isn't it. The pool was so packed we couldn't even use it. This is a complex that is open to the public (who have memberships) so it's not just hotel guests who have access. The rooms themselves are just OK. There is absolutely nothing special about them and they're quite frankly cold and sterile with cheap interior. The bedding is incredibly rough, the pillows are uncomfortable and the beds hard. The staff is outstanding which is just about their only redeeming quality. We also enjoyed the restaurant which had really good food (but expensive). Would definitely NOT stay there again.

Amazing facility!!! Will be back

Tv only had cable. No Netflix. Lids for coffee cups in room would be helpful. If I use the paper cup, I’m probably taking it somewhere. Room temp control was not user friendly and it was super warm even set at 69.

Staff is incredible, facilities and room are very clean. Views are incredible, rooms are well equipped, there is a fridge, more than enough storage space. BUT… After two calls to the front desk during our four day stay, with the same answer - unfortunately due to how it’s constructed/layed out, you will NOT get more than 6 hours of actual sleep Reason being, the gym is open from 5a-11p and every time Andre the Giant and Hercules throw weights on the 3rd floor, the hotel guests know. It’s not the noise, which is why you get ear plugs on the bedside table, it’s the vibration it causes…and doesn’t stop during those hours.

Beautiful hotel conveniently located not far from Wrigley.

Loved the proximity to our daughters house Food alittle spicey

Great location and fantastic facilities Nothing

Great clean rooms. Parking very convenient.

It was nice. A little ways from the city but had some really cool amenities.

I recently stayed at your hotel on 5/2/26 for a one-night trip to Chicago to attend an event. While I found the facility to be very clean and well-maintained, I am writing to express my frustration regarding an unexpected upcharge for fitness amenities. I was shocked to find a mandatory fee added to my bill for the fitness area, which I was not made aware of prior to booking. Had I known about this charge, I would have chosen a different hotel. As a guest in town for a specific event, I had no time to use these additional amenities and was only at the hotel to rest. Because the fitness area uses card entry, it would be simple to enable access only for guests who opt-in to the service, rather than forcing a charge on every guest. As it stands, I do not believe in paying for amenities I did not use, especially without prior notice. Due to this policy, I felt compelled to leave a low rating. I would only consider staying here again if this added charge was made optional rather than a requirement of the stay. I hope you take this feedback into consideration to improve the experience for future guests. I hope you share this review with the hotel, itself, as I found this a cause for me to lower my opinion of the facility. Not everyone stay at a hotel just for the amenities; especially in Chicago.

Free parking. Great club. Great classes. Liza at the front desk is so nice as is the rest of the staff.

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Exceptional

Clean room and helpful, friendly staff.

Self serve parking was convenient, the place was clean and high end.