Members-only rates
4.1 / 5 Great

The Willows Hotel

The Willows Hotel
The Willows Hotel – Chicago, IL
The Willows Hotel – Chicago, IL
Check in 3:00 PM
Check out 11:00 AM

About The Willows Hotel

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Amenities

  • On-site parking
  • 24-hour front desk
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • In-room refrigerator
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.1 / 5
Great 1024 reviews
  • Engine customer Aug 2026

    Clean property in a great location!

  • Engine customer Aug 2026

    Nice location to cute shops, food and coffee shops. Easy access to parking and uber.

  • Engine customer Aug 2026

    Fantastic stay at this hotel! Nice staff, comfy rooms & great air conditioning!! It was hot & humid when we went & the AC was exactky what we needed for a good night’s sleep. Convenient location-walk to Starbucks, Target, Trader Joe’s, TJ Maxx & restaurants! Highly recommend!

  • Engine customer Aug 2026

    The only negative feedback was that every morning around 7:30 am.——loud garbage trucks came by next door apartment building to empty numerous dumpsters!

  • Engine customer Aug 2026

    Clean. Room 525 very small. Excellent and safe location. Young gentleman working front during the day was extra helpful.

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Love the location. Room was clean and large. Staff was helpful and friendly.

  • Engine customer Aug 2026

    Very charming hotel in a great location with parking garage one block from hotel. There is no continental breakfast as described but there is coffee and hot water for tea every morning. There are lots of restaurants in the area. The pancake house was very close for breakfast every morning. The room was very clean and the beds were very comfortable. Staff was very helpful in helping us navigate the area. We would definitely stay here again!

  • Engine customer Aug 2026

    Good

  • Engine customer Aug 2026

    Nice hotel and location was convenient for what I was in Chicago for however the room keys demagnetized every day. Was told it happens occasionally if kept near phones. Made a point to keep separate and still wouldn’t work when return to room daily

  • Engine customer Aug 2026

    So beautiful and anticipated our needs for our stay. The in room snacks and wine are a great touch. Our concierge Eric was very helpful and knowledgeable got us a cab when we needed a quick lift. We missed the cookie hour :)

  • Engine customer Aug 2026

    Very kept up and clean old hotel with a very nice staff within walking distance to lots of things. We would definitely stay there again.

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Superb

  • Engine customer Aug 2026

    The access to the gym next door was great and the location is perfect that we could walk to everything we needed to do.

  • Engine customer Aug 2026

    Friendly staff. No breakfast but water and coffee in the reception but they do have cookies in the evening. Hotel is quite dated especially the carpet but the room was clean although the room was a bit musty smelling till the AC was turned on. A bit pricey due to Market Days but overall decent stay in a great neighborhood.

  • Engine customer Aug 2026

    Location of price cannot be beat. Rooms are a little dated, but the staff was super friendly.

  • Engine customer Aug 2026

    Great location! Walked to the beach and so many great restaurants close by.

  • Engine customer Aug 2026

    The property is in a good location Super dirty no room service to clean

  • Engine customer Aug 2026

    Overall nice stay. Nothing remarkable but a little pricy for stay and small room, but it worked for what I needed. Room was by elevator and little noisy.

Frequently asked questions about The Willows Hotel

Does The Willows Hotel have free Wi-Fi?
Yes, The Willows Hotel offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does The Willows Hotel offer parking?
Yes, paid self-parking is available on-site at The Willows Hotel.
Does The Willows Hotel have meeting spaces, conference centers, or conference rooms?
The Willows Hotel does not list dedicated meeting or conference facilities. For business event venues in Chicago, see business hotels in Chicago.
Does The Willows Hotel have a fitness center?
Yes, The Willows Hotel features an on-site fitness center for guests.
Where is The Willows Hotel located, and how walkable is the area?
The Willows Hotel is located at 555 W Surf St, Chicago, IL 60657. With a Walk Score of 95, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near The Willows Hotel
  • 875 North Michigan Avenue 2.6 mi
  • Chicago Merchandise Mart 3.2 mi
  • Trump International Hotel and Tower 3.2 mi
  • Haymarket affair 3.4 mi
  • Aon Center 3.6 mi
  • Willis Tower 3.8 mi
  • Art Institute of Chicago 3.9 mi

Why no public rates?

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