Members-only rates
4.1 / 5 Great

The Willows Hotel

The Willows Hotel
The Willows Hotel – Chicago, IL
The Willows Hotel – Chicago, IL
Check in 3:00 PM
Check out 11:00 AM

About The Willows Hotel

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Amenities

  • On-site parking
  • 24-hour front desk
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • In-room refrigerator
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.1 / 5
Great 1057 reviews
  • Engine customer Jun 2026

    Staff were friendly and welcoming! The room was larger than expected and stocked with drinks, snack, and a menu with pricing. Everything was clean and toiletries were stocked. Very kitsch and fun decor in the rooms and common spaces. Convenient parking options nearby.

  • Engine customer Jun 2026

    Love this place. I stay here every time I have to go to Wrigley..

  • Engine customer Jun 2026

    This hotel is traditional, old style in room, bed and utilities. But it nice enough to be cleaned. Location is excellent near cafes, restaurants and supermarkets.

  • Engine customer Jun 2026

    The location of the WIllows Hotel is fantastic. It is in a vibrant part of Chicago, near the lake with many restaurants and cafes and businesses nearby. The staff were very friendly and helpful. The property itself, while charming and old, is also very tired and is in need of renovations to justify the price of a room.

  • Engine customer Jun 2026

    Loved staying here. Staff was wonderful, rooms were great, and it's a great location for going to see the Cubs at Wrigley. Would book again.

  • Engine customer Jun 2026

    The only good thing about this Hotel was the location.

  • Engine customer Jun 2026

    Be warned they don't do housekeeping everyday, but it can be requested at the desk.

  • Engine customer Jun 2026

    Perfect location

  • Engine customer Jun 2026

    Great location, super clean, and cozy. Perfect for a weekend visit😊

  • Engine customer Jun 2026

    The hotel was old but very well maintained. It had a quaint atmosphere. I would definitely stay there again.

  • Engine customer Jun 2026

    I love the location and the lobby. A little something for breakfast would be great.

  • Engine customer Jun 2026

    The room, location, and staff were the best. No on-site or valet parking. Public parking is nearby but not convenient. I must utilize a street loading zone to handle baggage and then check-in/check out, but move the car down one way streets to a public parking garage and walk back.

  • Engine customer Jun 2026

    Good

  • Engine customer Jun 2026

    We loved the location! We were able to walk around and feel safe and walked to wrigleyville.

  • Engine customer Jun 2026

    I was not aware that my room was not larger than two feet on each side of a twin bed. Very disappointing when I saw another room I paid the same price for that was nearly twice the size. We had to put our suitcase on the minibar. Maybe okay for one. Great service, especially attentiveness from the staff.

  • Engine customer Jun 2026

    So cozy. We felt like we went back in time. And very clean!!!

  • Engine customer Jun 2026

    Great location for Cubs games or concerts at Wrigley.

  • Engine customer Jun 2026

    Mostly a very nice staff. Property was great.

  • Engine customer Jun 2026

    The room was smaller than expected. I won't book that size again! The staff checking us in was less than friendly, but the rest of the staff were very nice. They keep ice water stocked in the lobby, which was great! There were also fresh baked cookies one afternoon.

  • Engine customer Jun 2026

    Nice room. Our toliet was a problem but overall, great room and stay.

Frequently asked questions about The Willows Hotel

Does The Willows Hotel have free Wi-Fi?
Yes, The Willows Hotel offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does The Willows Hotel offer parking?
Yes, paid self-parking is available on-site at The Willows Hotel.
Does The Willows Hotel have meeting spaces, conference centers, or conference rooms?
The Willows Hotel does not list dedicated meeting or conference facilities. For business event venues in Chicago, see business hotels in Chicago.
Does The Willows Hotel have a fitness center?
Yes, The Willows Hotel features an on-site fitness center for guests.
Where is The Willows Hotel located, and how walkable is the area?
The Willows Hotel is located at 555 W Surf St, Chicago, IL 60657. With a Walk Score of 95, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near The Willows Hotel
  • Chicago Merchandise Mart 3.2 mi
  • Mccormick Place 5.8 mi

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

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