Holiday Inn Express Hotel & Suites Cincinnati-Blue Ash by IHG

Very good

The room was clean and the staff was friendly The door to the pool didn't work I was disappointed because I checked in to use the pool

I did not get the room I reserved and paid for. The hotel was full so I had to take a smaller room athey

Great location. Friendly welcoming staff. Excellent coffee. Clean room, very comfortable mattress!

Exceptional

I was mostly disturbed by the beverage cooler in the lobby. The shelves were lined with cardboard and the freezer had the hot pocket box half fulll just thrown on the shelf. The front desk staff was very unprofessional dressed. I am assuming he was the manager.. he was the worse with a tshirt and a backwards baseball hat. The breakfast attendee checking us out with a head scarf was the straw that broke the camels back for me.

Pleasant

Very quiet, clean and rooms and bed was comfortable.

Superb

The staff was very friendly and helpful. The microwave and blinds were broken. The reason we picked a hotel instead of an AirBNB was for the pool and the whole time there it was out of service.

The microwave and blinds were broken. The reason we picked a hotel instead of an AirBNB was for the pool and the whole time there it was out of service.

Very good

Beds clean and very soft. Bathroom wa clean. Nice storage space in rooms for suitcases and phone charging. Our blind in our room was broken and wouldn't go up for sunlight in the morning. Breakfast was good but they were not prepared for our team and many of us had cold cinnamon rolls and no eggs/meats/pancakes.

Breakfast

Location Breakfast

The proximity to my destination N/a

Everything was good except having to change rooms after attempting to leave first room…door would not lock when leaving. Luckily, we hadn’t been there too long nor unpacked yet.

The blind was broken in the room

Not a place I will stay again.

location comfy beds Hotel is poorly poorly maintaned. Embarassing. Nothing works: laundry machine, pancake machine, communal fridge, threadmill, ALL at of ORDER. It became a joke. This place should not be in business.