Quality Inn & Suites Cincinnati Uptown Norwood

The room was clean & front desk nice, but it is very dated. It looks like they are going thru renovations (some areas are better than others), so the photos are deceiving as it is not that nice. Area that it is located in is questionable & there is no elevator to the 2nd floor, which these days is weird. It served the purpose, but would not stay at this location again.

I did not experience any issues. Sure, the place could use some updates but I had no problems. My room was clean, no bed bugs or anything like that. Check in was easy and the guy was nice.

Comfortable bed Smelled of cigarettes and chemicals to cover the cigarettes. Too much light coming into rooms

I love the location and the option of smoking or non smoking The sink the the bathroom faucet know just kept spinning and wouldn't turn the water on

Bad

Clean, quiet, easy to check in. The entire second floor above our room reeked of weed. Breakfast was only Waffles, LIMITED yogurts. But it happens.

The rooms didn't look like they had been cleaned well. Vending machine didn't work. The smell of cigarette smoke was very strong in the hallway.

This was the worst hotel I have ever stayed in. My room was damp, musty and the air in the room irritated my lungs after 2 days. There were de-humidifiers on every floor of the hotel. The furniture was delaminating. The staff told me to keep the air conditioner on to help dry out the room. Even the note pad paper felt soggy. When I asked for another room the clerk argued with me and told me that there were no other non-smoking room available although I pass 7 rooms with the doors open. I told him I would sue if I got sick from breathing the air and he threaten to call the police to have me thrown out. He moved me to a smoking room which where there was no TV-remote, no bench for my luggage, a chair that was sheading and where someone had marked on with a marker, one of the lamps did not have a light bulb and you could hear the people next door having sex for hours. There was a hole in the wall and the room was dark. The view from the sliding door was random brushes with vines growing on them. I was moved to another room the next day that was marginally better. The breakfast was spare. Two cereals, pancakes you made, eggs, biscuits that were hard on the bottom (leftovers?), coffee, juice, one type of old yogurt. I'LL NEVER STAY THERE AGAIN!

Price Room floor weren't swept or mopped and sticky . Had to wear shoes to walk around because white socks turned black .. left a night early to stay somewhere else with no refund ....

Poor

Hotel in dire need of a good cleaning. Needed a cheap stay and part of that was because I wasn’t going to be there much, but this was pushing it. I can handle “dated”, but dirty and just generally in run-down condition was a bit more than this low-maintenance travel could bear.

Good

The breakfast was excellent! I enjoyed my biscuits and gravy and eggs, but I absolutely loved the apple juice! It was nice and cold and sweet enough but not too sweet. The bed was very comfortable and seemed clean as well. First of all, the place was run-down in appearance on the outside and inside and really needs a makeover! I had called ahead that day of check in and asked if I could check in early. The manager on duty said yes and assured me that, by the time I got there and checked in, my room would be clean and ready. I checked in and decided to go to the room with my things. I quickly found out that there were no luggage trolleys to use and that there was NO ELEVATOR and my room was on the second floor! Well, I got my things up the stairs (by the way, the railings felt dirty and sticky!) and when I got to my room, it was NOT cleaned after all! I called down to the desk and told the manager about the state of the room and I waited at least 10 or 15 minutes for him to come up. (He was the only one on duty, he said, except for the housekeeper who had 90 rooms to clean all by herself!) He came up and gave me the room next door that was cleaned already and I started taking note of the room after closing the door. Sure enough, the bedside stand in between the beds with the radio and phone was sticky, like someone had spilled their soda and didn't it get cleaned up properly. I just took a clean washcloth, wet it, and cleaned the table and phone myself. Smh. Everything else looked ok, I guess. Then later, when I was taking a shower, the stupid lights that are motion-activated went off after a very short time and I had to stick my hand outside the shower curtain to make them come back on. So much for a relaxing shower! The toilet lid didn't stay up properly and it was so annoying to deal with when trying to use the restroom!

Everything was nice. I did not ask about policy of hotel when someone e leaves something behind. I left a nice pair of shoes and Noone called me to let me know

The hallways had an awful odor. They seem to have dehumidifiers to help mitigate it but it didn't really help. I think the property could use a little bit of a refurbish. The TV didn't work. I asked the front desk clerk help me and he never showed up. And the breakfast looked un-edible so I just left. It was disappointing. I don't think I'll be staying there again

Room smelled musty. The colors are very dark and dreary in the rooms and hallway. Floor wasn't vacuumed. The pool was facing a parking lot. There was a homeless man that kept walking around the pool and parking lot.

The bathroom was not what expected for a hotel the tub had something on the floor the fan was very loud

Not bad. Would’ve given it more stars, but my vehicle was vandalized in the parking lot. The staff was very helpful with letting see the videos of the parking lot.

This hotel is in need of renovations.

Exactly what I needed. Nice pool as well.