Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG

El personal muy amable ☺️

Good staff No complaints

Very very clean hotel ? ?

Comfort bed to sleep, the place is clean, good towels, excellent toilettes, good breakfast.

Everything but the pool and the rooms The room was dirty hairs on the bed trash in trash bin! Used. Without cleaning and the pool was too cold!

Great Breakfast Only one dryer worked

No

Very clean, very friendly staff, very attentive to detail and overall such a welcoming environment. When we arrived our room was not clean and it took them about an hour to give us a new room and it had been an 11 hour flight for us we wanted to rest.

Never got the room waited 3 hrs after the clerk had me sign so my trip was cancelled and went back home to California, my worst experience 11:14am arrived at 2:27pm waiting for the room I never when in but still charged even though I cancelled ? look at the picture time and of course my bank will dispute this ? They will get to me when the room are available and I cancel my reservation and they kept threatening me that they still going to charge me

everything it was very comfortable and clean and staff was very friendly . no complaints

Everything in this hotel was excellent!

All the staff was really nice and respectful. The facility was clean. I did not like the room service, they didn't clean the restroom to my standards. There was other people's hair throughout the restroom and int the shower.

Very clean sheets and facilities This room had a microwave and refrigerator

Very clean and good American breakfast No fridges or microwaves in room and one downstairs not clean and shared

n/a

The hotel's location is perfect for visiting the USA Consulate. It sits on the same street side as the consulate, and it took me no more than 5 minutes to walk there every morning. It is also located next to a Wendy's and a Denny's, which are not high-end dining places but are tasty enough. The hotel and rooms were very clean, and the breakfast buffet was always well-stocked and surprisingly tasty. The kitchen staff was always extremely friendly and willing to help with my requests. Lastly, the hotel's van service to the airport and bus station was very convenient. The reception is always very short on staff, with only one person available for check-ins and customer service. To make matters worse, their system kept crashing, so the staff couldn't accept payments or provide the room key cards. This created long queues and long waits. Finally, the dining area where breakfast is served has a limited number of tables and chairs, which makes it difficult to find a seat after grabbing your breakfast from the buffet.

The breakfast

Loved the breakfast

Rooms and breakfast NA

Drinks cold be colder. Other than that it was good. Didn't like how room Didn't have a fridge.