Motel 6 Cleveland, TN

Exceptional

Our room was large with their air conditioning nice. The location was decent. Some of the staff were friendly. The lobby was clean and nice. Pricing was better than some of the others. The bed was dirty and uncomfortable. The place needs renovations. Not enough electrical outlets. Language barriers made communication difficult. Bad layout. One ice machine for 2 floors. The housekeeper was trying to get us to check out over two hours early. Tv channels and sound were very limited. The back of the remote was missing. Had to unplug the landline phone to cut off the flashing light. Pet friendly motel animals were very noisy. Card entrances for hallways and rooms. The hallway door slammed very loudly anytime someone came or went. Seen light from the hallway all around the door. Found a roach in the bathtub on the shower curtain. Flying bugs and ants all around the hallway entrance most of the stay. Limited and no shaded parking. The balcony was connected to all the rooms on that side and faced the retaining wall, weeds and woods.

Good

The location is right off the main road & very visible, yet far enough away from traffic to be quiet

Exceptional

Good

Good

The hallway was all stained up and smelled like mildew/mold. Bugs in the room.

There was no breakfast Nothing

Clean, friendly, good for the price

I booked this room for my daughter. When she arrived, it was late, after a long and already frustrating day. When she pulled back the covers on her bed she found hair all in the bed. She stated there were also bugs in the room. When she tried to address with the staff, she was told repeatedly, through the interpretations of the staff member's children, that they had cleaned the room. No new bedding, apologies, or refund was offered. She slept on top of the comforter and had nightmares. We travel through here quite often and will not stay here again.

Pleasant

Las toallas sucias , la habitación sucia la ropa de cama súper sucia todo un desastre

Very good

Nothing. Full of bugs. Phone didn’t work. Housekeeping horrible except for the Spanish woman. Refused to change sheets and difficult for people with disabilities. No ramp and fell. -10 on a scale of five stars.

Bad

Exceptional

How the staff was always so helpful

It was cheap so you get what you pay for. Where do I even start on dislike. First I asked the clerk, which by the way had the personality of a mushroom, if I could get a room on the first floor since I'm almost 70 and handicapped. He responded with a short NO!! So I had to drag my luggage up two sets of stairs. Ok, I did. Get to my room and start to get settled. The sink area had no light and the bathroom had a small florescent light . Tub had been painted and painted was peeling so blue blotches all over tub. Next when I finally checked everything and decided it was ok I see the peephole, or lack there of. I didn't remove the paper towels stuffed where the peephole was. Overall, I got what I paid for but will not make the same mistake again. I give it 2* a that's being generous

Very clean. Friendly staff. Good value.