Monsoon Empress
About Monsoon Empress
Monsoon Empress offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Kochi.Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Monsoon Empress, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Monsoon Empress is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At Monsoon Empress, the uniquely tailored rooms provide a configuration choice resembling a separate living room.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker, bottled water, instant coffee and mini bar at your disposal. Monsoon Empress offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Begin your holiday on a high note. At Monsoon Empress, your mornings are greeted with a delightful, free breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Monsoon Empress provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Monsoon Empress provides a superb assortment of leisure amenities for guests to enjoy.Unwind after a long day by stopping by massage, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Spa was very bad. Therapist was unskilled
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Good
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Exceptional
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Very poor
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Friendly and attentive floor staff, excellent breakfast selection, great location, comfortable beds and clean and spacious bathrooms. A bit of sound from traffic
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Exceptional
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Excellent location, easily accessible Food quality can be improved...taste wise. Room allocated was very close to the outdoor AC unit of the hotel, i guess...so it was quite noisy
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Very normal. Nothing special Location
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.The location was good. The room was spacious, clean, and well-maintained, with plenty of amenities, all functioning perfectly. Although I stayed for only one night, it was very comfortable. The check-in process was smooth and hassle-free. The security guards at the main gate and entrance lack basic respect and courtesy. They do not know how to communicate properly with guests. Additionally, the staff's assistance during my checkout was disappointing.
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The friendliness of all the staff N/A
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The hotel was informed by email and telephone about late night arrival. I was told they have room service for food - dinner. On arrival I was told that room service is only till 10pm. I ordered food from outside, but when the delivery person came with food, I was told by front desk no out side food is allowed. Thus effectively, in middle of night I was told to go out looking for restaurant for dinner!!! In spite of request for Non smoking room, I was given smoking room, I could hardly sleep on empty stomach as well as the lingering smoke in the room. This affected my day at Amrita hospital where I was attending the cardiac conference. I was promised the room will be changed to non smoking the next day but it was not done. Hence I checked out of the hotel next a day earlier than planned, in spite of having paid for additional day's stay. No refund was given. There was no Bell captain service, I had to carry my own baggage on arrival and departure. Dr Suresh Joshi, Director, Heart Surgery, Mumbai
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Behaviour of staff is very good specially Lenteoi.
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Very good
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Did not offer valet service on arrival.
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Nothing Not at all 5 star. Very poor service and staffs are no cooperation. Very bad experience. I don't know how Booking.com gave 8.8 rating. There is no collection of food in the breakfast. No worth for money. Never go again and will not recommend
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Location Towels were relatively old , daily room service never filled up the used items
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Disappointing
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Cost is on hire side
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Good Rooms
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nOT UP TO THE MARK AS WHOLE
