Country Inn & Suites, Coeur D'Alene

Pool and hot tub were in good condition and my boys were able to play in the pool in privacy. The turn coming in is pretty abrupt and lacks curb appeal but I got used to it.

The bathroom shower had mold in it, and the water would not drain from the tub when we took showers. TV set/image quality appeared from the 90s almost (kind of nostalgic, but don’t plan on large selection or high quality if you want to watch something). Biggest concern was bathrooms. Beds were comfortable and staff was welcoming and helpful.

The hotel was ok easy to get to. The TV in our room worked. The staff was helpful. Budget hotel experience.

It was a room when your too tired to drive anymore. It seemed clean but my bedspread had three holes in it.

The backyard setting was very enjoyable. Especially the water feature.

Disappointing

Good location, Good value, good friendly staff

The breakfast had a good selection. Hotel was really clean as well as the pool and hot tub. Staff was helpful and friendly. We will stay here everytime we come back. Thank you for a great stay

Staff was nice Very dirty most of the rooms electrical didn’t work and the pool was peeling at the bottom overall was not clean

The staff was so helpful and friendly. Lori was so helpful and nice and great personality The only thing I didn't like was the entrance. I feel it needs a bigger sign and bigger entrance.

The staff was awesome outstanding customer service from everyone from the housekeepers to the front desk and even the guy who was walking around cleaning things awesome. Ever the room conditions were standard

Rooms were okay but building and facilities need some care.

However, the bathrooms were pretty dirty upon arrival, and there were a lot of random people hanging around the parking lot.

very accommodating, staff was very kind and helpful for any questions. very clean and dog friendly would stay again.

Unfortunately, the issues did not stop there. The freezer in our room was disgusting, and the soap dispensers were empty. One of the soap dispensers was also partially pulled off the wall and badly crunched up.

Our room was NOT cleaned properly before arrival. Hair in the shower, and you won’t believe it but a bloody pillow!!!

Poor

The staff was nice. The room was not clean. Looked like there was blood on the floor near the sink. Ac unit was loud. Outlets did not work had to make coffee on the floor to use the outlet that worked.

However due to a large "family reunion" we were unable to use the pool any evening and unable to get breakfast 3/4 mornings. We went to us the hot tub and there was NAKED toddler in it by himself and 15 + 300lb people in the pool. We were no longer interested in using the hot tub. Then it was "closed for cleaning" the rest of our stay which was no surprise. The family reunion group hogged, blocked and loitered in the breakfast area blocking all seats for a couple hours every morning. The also ate all the food, and kept eating in faster than the staff could replace it. The also blocked our kids in line to allow other members of the group to continue to use the waffle maker and toaster. We just gave up each morning.

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