Super 8 by Wyndham College Park Wash DC Area

In good location into the city Washington DC or Baltimore MD. The pricing is good but deals are better when pricing changes.👍

the location was fine check in staff was not friendly the check out man was, and I have stayed there the past 2 years the room were updated and fine. This time the room was run down . refrigerator was not cooling. no cable card for tv channels . safety was a issue .....someone knocked on door was a delivery driver for food. I called for 1 hour early check in and was told no need the room would be ready. It was not ready and the attitude was not good. I have cancelled the trip for Dec 29 thur 30 for this reason. I called and was told that the booking.com was to take care of it not them. yet the website is waiting for them to responded. I want the room cancelled ASAP.

They refuse to provide an...

I come every week and it’s nice to be known by name. Miss Jackie and your nightshift staff are very helpful and polite!!

Breakfast was good and fresh. Location is excellent.

Location. Needs an update.

Bad

Very good

The rooms were cleaned, and replaced with towels daily. Very satisfied.

Plenty of parking, clean and peaceful (except for the air conditioner). Hard to sleep well with very loud air conditioner.

Bad

It was okay Not great customer service to many people late at night in front of the building look like it was a ho house

Exceptional

As we entered the room, we saw a moving cockroach. Took a video, reported to the front desk. The lady at the front desk offered to spray the rooms. We asked for a refund for all of our rooms. The lady agreed. Minutes later, a gentleman presented himself as a friend of the front desk person - and bullied us outside of the hotel into keeping our reservation. We said no - and then ended up saying he spoke to the manager and there are no cancel policies. This has got to be the worst experience we’ve ever had in our decade of booking group reservations. Despicable service, and cleanliness.

Very good

Passable

First, I wanna say that my room smelled like smoke. It was not clean properly at all. The tub was dirty. The countertop was dirty with the TV was, there were stains on the carpet, I never slept on the bed. I slept on top of two top sheets, the chair in the room was sold out of date. The material in the upholstery was fallen apart! And then for breakfast, there was no breakfast. It was bagels and muffins that was it! False advertisement! I would never book you again and then ask for anything extra they check to see what size room you’re in and then they determine whether or not they’re gonna give you extra washcloths towels or sheets! After you pay almost $200 a night for a room!!!! And when I called down to the front desk, she was not nice and was rude and then I was so frustrated and dropping my phone in the toilet so I couldn’t even get any pictures and yes, I was traveling by myself so I don’t have anybody else to take pictures with me. Very very terrible experience! I couldn’t wait to leave. I checked out way before 11 AM! I was checked out by 9 AM and I just sat in my car.

Rooms were clean. Shower was good. Beds were comfortable enough. Staff was friendly. We checked in showed slept and checked out. 1 night. So it was decent for what we needed it for

Pleasant

Passable