Comfort Inn South Chesterfield - Colonial Heights

Easy access from Hwy Train tracks near by. Heard train at 5am

Close to restaurants. Beds were hard. Water pressure too hard and water gets scalding hot. Pillows were flat and had lumps of stuffing. Pillows could certainly use replacing. Blankets felt damp by morning from the AC and humidity within the room. Just uncomfortable overall. Front desk guy was nice and accommodating, once you found him.

A dirty sock was in the corner beside the bed. The tv remote had cheese on it. Something was going on with the fan in the bathroom and the elevator was out of order one day. Parking was questionable.

Very clean Elevator was damaged

I never stayed. Checked in, room smelled of tobacco smoke and bath musky. I have asthma and went straight down and requested my money back. Clerk said ok and I went to get my stuff. Came back and clerk said he couldn’t refund my money. So I didn’t stay and they kept 2 nights money and refused to refund. Very bad experience. Do not stay book here! Room smelled of tobacco smoke and bath musky. Hallways dim and dark.

Very Noisy!! and train line at the back and next to gas station and macdonald's and subway

Clean and nice smelling room. Housekeeper was friendly. Front desk person did his best to find two rooms next to each other for me and my wife and for my daughter and her family. Breakfast was good and all attended.

I love this place!! Every time I come into town for a few days. This hotel is my to go place. Staff been good to me. Room clean. This time I stayed the elevator was down but staff still did their best to keep me happy. They did their job and kept me happy. Thank you and see you soon!!!!

Elevators were broke; night clerk was very hard to understand, but did accommodate with room on the first floor. Hotel is pretty beat up and showring wear. Cleanliness was average to slightly above. This property is NOT in keeping with what I usually see from Comfort Inns.

Clean and had very helpful staff

The 1st room they gave us wasn’t clean . Had to get another room key then the fire alarm kept going off . Not updated but you get what you pay for

Exceptional

Very good

I was happy with the hotel except the train that was close by. It didn’t bother me but others could hear it.

The breakfast was great More breakfast options

the guy at the front desk gave my key card to me in a used key sleeve- with food stains on it. if they're reusing paper sleeves/envelopes, what else are they reusing??

Very comfortable nothing

In addition, the bathroom walls had several noticeable brown marks and patch repairs, which affected the overall appearance and cleanliness of the room. The ironing board cover was also heavily stained and in need of replacement. We hope these maintenance and guest service concerns will be addressed for future guests.

We stayed here on our way back home and left at midnight to avoid traffic through DC and NYC. Guys at the front desk were super helpful getting us out quickly and even giving us coffee and a bagel to go. Very nice!

Pleasant