Hotel Polaris

The staff was very friendly and courteous. The grounds were very clean and modern looking. Good pool area with a convenient pool bar.

A beautiful upscale hotel with an aviation theme and spectacular views of the mountains

Will definitely be returning! Brandy resort and beautiful surroundings! It was everything we needed for a weekend away!

All good!

This was a surprise! Absolutely great facility, great staff. Totally recommend!!!

All in all the stay was pleasant. Lots of kids because of a tournament at AFA but to be expected. Room was very nice

Everyone at Hotel Polaris was super nice, and welcoming. Anything we needed they made sure we got what it was. The rooms are super nice, and housekeeping was super thorough and helpful throughout our stay. The restaurants were fantastic, and there were many to choose from. The only thing I am disappointed about is that there are not multiple locations. I would stay here a million more times.

Additionally they welcomed our dog with a goodie bag, including a polaris bandana,and had designated potty areas on either side of the building. We hope to be back to utilize the doggie day care that was not yet open during our stay.

It was clean and comfortable with great mountain view. Staff were all kind.

Amazing property in a beautiful setting.

The hotel was very clean. The people that worked there were very friendly and I would definitely come stay again.

Clean hotel, conveniently located next to the Airforce Academy.

Everything was perfect. The room was beautiful, clean, up to date. My son loved the airplane theme, the airplane he received to build, and the paper one with instructions to make that as well. We did not get to stay nearly as long as we wanted, and that was the only disappointment! Staff was wonderful, responsive, and helpful. Cannot say enough good things.

The property is amazing and unique! Lots of things for families to enjoy also. Can’t beat the view or location. So fun to be able to walk across over to the museum. Can’t wait to stay again.

I had booked two rooms for June 20 and specifically called at approximately 11:00 a.m. that same day to confirm both reservations and ask about early check-in availability. I was informed that early check-in was not available, which was completely acceptable. However, at no point during that call was I informed there was any issue with my reservation status. When we arrived at approximately 3:30 p.m. to check in, the front desk informed us there was a problem because the hotel was “oversold.” I explained that I had confirmed my reservation only four hours earlier and had completed my due diligence to ensure the rooms would be available. Despite that, we were asked to wait in the lobby bar. No accommodation was initially offered for the inconvenience until I requested a voucher, at which point one was provided. Unfortunately, the service issues continued. At the lobby bar, I ordered a wine and an Old Fashioned. The bartender forgot the wine entirely and served the Old Fashioned with crushed ice, which was unexpected for that cocktail. We later moved to the seating area in front of the TV and ordered nachos. Shortly before we sat down, the waitress had removed an almost full plate of nachos from the previous guests’ table—which in hindsight should have been a warning sign. When our food arrived, the nachos were cold and the chicken quality was extremely poor.

Other than this experience, the hotel was very pleasant and the staff was accommodating. The coffee shop was wonderful and the amenities were perfect. If you avoid Dooley's at meal time, I would highly recommend this establishment.

The hotel was beautiful, absolutely needed more time to enjoy the amenities.

Excellent trip. Wonderful staff. Beautiful views. Will definitely be back next time.

The staff and the amenities were amazing. The little sofa in our room made closing the drapes difficult.

Location, General very good feeling about it all N/A