Moxy Columbia Downtown

Very unique but cool, parking tough.

We had red stains on the throw that goes over the bed. The bed was extremely uncomfortable. We both woke up stiff with back pain. Only one outlet worked. I could hear what my neighbors were thinking through the walls. AC was on 65 but we were still hot. Very tight spaces to maneuver in

Only con is the valet-we’re dealing with a $200 parking ticket that was while they had our car. Valet staff said it happens “all the time,” and they’re supposed to be handling it. We’ll see.

Staff was friendly Location - hard to find parking

When I arrived to check in, the heat index outside was over 100°F (around 40°C). After getting to my room, I discovered that the air conditioning was not working. I was told to wait for maintenance, so We sat in a hot room and waiting at the lobby for over an hour waiting for someone to fix it. After more than an hour, they finally moved me to a different room. What was most disappointing was that there was no apology, no acknowledgment of the inconvenience, and no effort to make up for the situation. There was no room upgrade, credit, or any gesture of goodwill. I understand that equipment can fail, but customer service during those situations matters. Unfortunately, I did not feel valued as a guest, and the lack of communication and empathy made the experience frustrating.

Room was so small. But atmosphere was great

Moxy was one of the sickest hotels I have stayed at ! Literally covered every single possible necessity!! As soon as you walk in the front door you are greeted by awesome staff, the ambiance is so cool very modern look, then you're given a coin for a free house drink !! Rooftop bar was also a very nice touch ! Whoever runs that establishment has it down pack !!! Loved everything about it

The rooftop bar and location are impeccable. This is my second stay. I love it both times

Facilities cosmetics Noise everywhere. No regular parkjng.

Noise everywhere. No regular parkjng.

Indifferent staff. No room darkening shades. Room got hot , stuffy, at night. $33 valet parking.

Breakfast? Was there breakfast?no parking Indifferent staff. No room darkening shades. Room got hot , stuffy, at night. $33 valet parking.

Small room. OK for 1 night/1 person

We like trying new places when we stay somewhere. This was a fun location and the view of the state house grounds great. Staff were incredibly responsive and kind. The lobby bar and rooftop bar were populated and fun. The room we were in was the size of a shoebox, but luckily we were only in it at bedtime. The room was fresh and clean and had what you needed. All things considered, it was a good experience.

Exceptional

I loved the location. The two bars were great and The rooftop bar with the dj was a great vibe. The pillows were uncomfortable and the t.v. didn't have any service.

The room was very nice definitely on the smaller side but still very nice and well maintained.

Nice modern vibe, lobby area unique and fun, rooftop bar is the main focal point with an amazing view. On-site food vendor is excellent. Now for the room, the smallest room I've ever stayed in, choose wisely which side of the bed to sleep.because bed is in a corner. The room and bath are put together nicely. I would stay here again.

I wish i was able to hang my clothes

The bar, it was lively... rooftop bar and location. I wish i was able to hang my clothes