SpringHill Suites by Marriott Columbia Downtown/The Vista

They were very accommodating because of our late check-in due to the late arrival of our amtrack train. N/A

Exceptional

Spacious and affordable

Clean and comfortable. Great location, easy parking.

Great location . Staff friendly . Super clean

Could use a refurb. Every chair stained and dirty, I pulled out the trendel bed and it had a lot of food debris on it that had falled through the couch, guess we we won't use that. Breaakfast options was a little below average in my experience with similar properties. I liked the hotel overall, but could use some investment in the property.

Location The room, breakfast low quality

Everything met my expectations and beyond, even the breakfast was delicious Not one thing

The room was clean, the pillows were not very good. Shower pressure was AMAZING!!! And Shirley from breakfast and hospitality was AMAZING!!! We would go back..

I never got an explanation for the bill being more than my confirmation. I asked for a manger to call and they never did. The TV set up is poor. The remote doesnt see the TV so channel changing is very difficult and there should be 2 tvs. No lotion in the room. The breakfast mediocore at best, no danish or muffins, whole fruit option was just bananas. I stay with the hotel often and I inadvertantly ckecjed for high speed i caled to tell them it was an error and they didnt care and charged me anyway. The front desk should be more informaed about the biall and able to help on the spot. I overpaid with no call.

The property. Was nice The. Mattress on the bed was too hard

It was clean and the staff was friendly

We were told they ran out of pillows, poor shower. housekeeping did not clean the room, room was hot,kept at 60(but wasn't 60, thermostat broken)Hallways/elevator was hot.Garbage was piled up next to the ice maker/grounds dirty.No luggage cart.Pool cloudy

Traveling with a family the room is large but there is zero privacy in the room. The bathroom and shower rooms have sliding doors that don’t even shut all the way. These sliding doors are opaque glass so as soon as a light is on it lights up the room. I’ve seen some bad breakfasts before but this was very low level for a marriot. I should have known it wasn’t going to be a good experience with the complimentary earplugs at the front desk. The clerk couldn’t even be bothered to tell me my room number, where the elevator was (and in this hotel you need directions) or what time breakfast or checkout was. I felt like she was annoyed I was even trying to check in. I will be back to Columbia many more times but I would not stay there again or recommend it.

The rooms were really warm. The handle on one of the doors fell off. There were several large roaches in the hall.

The room set up was really nice and comfortable. We appreciated the separate shower room. The staff were very accommodating. The breakfast was OK. It would have been nice to offer waffles or pancakes for breakfast. The price of the room was not a small price to pay. Also, the indoor pool was very small and there were unattended kids in the pool that were diving, jumping, noisy, splashing water extra hard. An older person, seemingly a teen, came to get them out, but I had already decided that I was not going to stay in much longer. My 18yr old and 11yr old stayed in a little longer. The deciding factor for this hotel was the indoor pool. Rain was on the forecast, and I really wanted to relax in or by the water before August and have a nice glass of wine at the bar. There were not too many wine options at the bar. The bartender was able to fix a drink that I really liked.

Passable

They had a good breakfast but I have to state: Their coffee was the pits! I normally love hotel coffee - this was the worst coffee I have ever tasted. I should have told the staff but I did not. The coffee.

Beautiful establishment great service and customer service

The property is well kept clean, cozy & Comfortable Didn’t find no problem