La Quinta Inn by Wyndham Costa Mesa / Newport Beach

Superb

Rude Staff

They charge you extra 10 dollars per night for booked Expedia.

Room was dirty, mildew and very outdated. Walls were chipped even after moving to another two rooms. Terrible and do NOT recommend at all. Very disappointed

Good

Very good

Towels were poor

Close enough to beach without breaking the bank. Sound of traffic and debit card didn't work. Had to use their ATM with a fee because the manager said my cards didn't work even though my banks knew I was traveling.

Fridge not working fine, room keys stopped working the 2nd day, floor is dirty,

My room was clean and comfortable, the staff are very friendly and accommodating.

Very good

Nothing to like about this La Quinta, very unsatisfied with the lack of amenities: no coffee maker, inoperative hair dryer, 1” gap under door, holes in the bed blanket, stained old shower tub, One hanger in the closet, only waffles for breakfast, broken lamp shades, stains on the flooring. Basically an old outdated motel

The property was dirty on the outside. The room was “clean” but if you looked closely you would see that it really wasn’t. The tub was clogged and grubby, the hair dryer was broken. We had reserved for 4 people to stay and there was only one towel in the room. We had to go ask for more towels and an extra blanket and the front desk guy seemed hesitant. I asked him for 4 and he only gave me 2. The next day I went back to ask for more towels because their towels are stained and flimsy and he was rude and demanding I return the other towels immediately. I said no because we were literally using them. And he begrudgingly gave me more towels. He was just generally rude and grumpy towards other patrons and housekeeping staff. I didn’t appreciate that attitude especially if I’m paying to stay somewhere - a clean room and towels are basic things. Not worth the hassle and expense. The breakfast was just waffles and pastries - no protein options were available. No ice machine of water available. Stay somewhere else - I was dissatisfied with this La Quinta - I expected better.

The whole place in general Nothing

Nothing very disappointing Nothing very dirty and not keep with maintenance

My son and I stayed at this hotel on July 20, 2026, and planned to stay for a second night. Unfortunately, we had to leave after discovering a serious leak in the bathroom ceiling. The problems actually began the night before. I tried several times to reach the front desk by phone because I had questions, but no one answered. I ultimately had to drive back to the front desk to get the information I needed. That night, we also had neighbors who were extremely loud and stayed up late. It appeared that one of the rooms may have been occupied by someone who was essentially living at the hotel, with friends coming and going. The following morning, my son and I took our showers. About five minutes later, we noticed water leaking from the ceiling above the toilet. Within minutes, the bathroom light stopped working completely. Because the leak was directly above the light fixture, I was very concerned that water had reached the electrical wiring and that the situation was unsafe. We left to get breakfast and immediately notified the front desk, asking to be moved to another room. The front desk employee's response was, "Oh, we'll have maintenance fix this for you." I knew this was not something that could simply be fixed quickly, especially since the water had already affected the electrical system. However, I needed to drop my son off somewhere, so I left and planned to return about two hours later to address the situation. When I returned, the leak was still active and the bathroom light was still not working. I packed up all of our belongings and went back to the front desk with photos and a video documenting the leak. The employee did not even look at the photos or video. Instead, she told me that maintenance was fixing the problem and blamed the leak on the customer in the room above us, saying he had apparently overfilled his bathtub. I explained that I did not feel safe staying in a room where water had reached the electrical system and asked for a refund for the second night, since we were unable to stay. At no point did I feel that my concerns were taken seriously. There was no apology or acknowledgment of the potential safety hazard; instead, I was given excuses and told that the issue could be fixed. I later contacted Wyndham customer service to report what happened, and unfortunately, I experienced much of the same response. I was told that the front desk employee had offered us a different room, which is not what happened. I specifically asked for another room when I first reported the leak, and I was told that maintenance would simply fix the problem. My concern is not simply that there was a leak. Things happen, and I understand that maintenance issues can occur. My concern is how the situation was handled. Water was leaking from the ceiling directly above an electrical light fixture, the light stopped working, and yet my safety concerns were dismissed rather than taken seriously. I should not have had to argue that I did not feel safe staying in that room. I am very disappointed with how both the hotel staff and Wyndham customer service handled this situation. I expected the safety issue to be taken seriously, along with a simple apology and appropriate resolution. Instead, I felt dismissed throughout the entire process.

The place is classified as a “Hotel”, but it is in face a motel, and a dirty one at that. I wanted a refund for the false advertisement and they have been making it extremely difficult. I checked out immediately after seeing my room and booked another place.

Nothing This place was disgusting period! Parking was horrible! Elevators were far!

Tiles were broken and coming off the floor, holes in bed spread, hair in the drains, peeling paint on the doors and hinges were rusted. We did not stay we cancelled and the front desk person didn’t seem to care or even ask why we were leaving. People were moving in to this hotel.

No electricity in the room. Toilet was used and not cleaned upon checking