Grand Mercure Danang
About Grand Mercure Danang
Grand Mercure Danang offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Da Nang.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water and instant tea. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Grand Mercure Danang, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities.Grand Mercure Danang provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Close
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Bathroom had no extractor fan in our room
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Fabulous staff! Excellent restaurant, especially with their allergy-coded menus! Just the location. It’s a bit of a walk to anywhere. But Grab is always a few minutes away.
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None. Really a 5-star hotel.
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Peace Nothing
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Clean N/A
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Location, food, friendly staff
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I loved the hotel for my family; our spacious suite was wonderful, bed room and living room plus privilege lounge for apero champagne and breakfast buffet… the food in the Vietnam Veranda was delicious!! The check in was not thorough about the extra bed. The spa therapist was not good.
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some staff needs to improve communication and how to communicate with guests
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The much vaunted view of the dragon bridge was poir. At a 70 degree angle through very dirty windows. Inaccurate description. Constant upsell attempts by staff.
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Superb
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Breakfast was amazing.
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Exceptional
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Nice and helpful staffs Main lobby, hallways to the room and especially hall at elevator , need more AC
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The club lounge and the staff there were excellent. The staff were friendly, efficient , helpful. The reception staff responded to requests and resolved issues promptly and with polite efficiency. The New Year’s Eve dinner was superb, with a wide selection of delicious buffet food and it was very good value for money. We were moved to a suite for our last two nights , which was beautiful, with fabulous views of the river The hotel was advertised on Booking.com as a five star hotel, but I felt our room was not what I expected from 5 star. The furniture was scratched and dated. The only drinking glasses available were in the bathroom so we had to request extra glasses . I was surprised at the limited supply of toiletries- no body lotion (although this was provided in the suite) We had to have an engineer to fix the television every day as it either wouldn’t work, or went off altogether while we were watching it. On our fourth day , the engineer came to the room four times to fix it! That’s when we were upgraded to a suite. The location on the river was good, but this meant it was quite a walk into town, though the shuttle service was good.
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All the staff were very helpful and service was excellent It was a little remote, from the beach and tourist areas, but on the plus side that made it nice and quiet
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Exceptional
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Superb
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The hotel staff is very accommodating, from check-in to check-out. They even helped us where to get the good pho in Danang and also gave us some tips where to eat good local food in Hoi An. And also, the hotel coffee is the best! I will definitely come back again. Thanks a lot!