Comfort Inn & Suites Dallas Medical - Market Center

Air conditioner in the room was broken and blew 100% cold air all day and night. None of the buttons worked, so I couldn't turn it down or off. We asked to have our room cleaned and, when we returned, the towels were gone and the bed had been stripped. We found a cleaning lady in the hall, and she handed us some towels, a fitted sheet and two flat sheets. First time in my life I have even had to make my own bed in a hotel!

The room was clean and had all the amenities as described. The check-in process was very quick, and I was in the room within minutes. The hotel is conveniently located a short distance from Dallas Love Field airport, which was important to my selecting this hotel. There is a gas station and a Subway sandwich place next door, which came in handy to fill up my rental before returning it at the airport. The room was very quiet, and I had a good night's sleep.

Convenient location to medical center

Some remodel in the room. The bathtub definitely needed an update. The hallways did not smell good at all. Breakfast was small and good.

Clean room

The pictures were very deceitful and the staff was not helpful the hotel is very run down and not well kept

This is one of the hotel experiences that I almost said “just keep the money” We had traveled and just needed a resting spot. The reviews were good, but very misleading. The smell made me sick. Something about using household cleaning supplies in a business establishment. It doesn’t mix. Coffee dispenser not kept I. The lobby area. Droppings all over the table. No thank you! Fingerprints for days all over the elevator door (at check in) checkout was 4 hours ago. Towels tied around doors (not sure what that was about and the nastiest to me was soap scum from previous guest soap in the shower (pink soap). This place was not for me. The air conditioning worked amazing, great shower as far as water pressure and hotness. Breakfast was provided. It looked good and looked well stocked. Good coffee (from complimentary breakfast)and juice.

The property is clearly dated and in need of TLC. Only 1 person on duty to response was slow but understandable. Price is okay because of the location; breakfast was limited, few healthy options but otherwise nice.

We did not eat breakfast. However there was mold in the bathtub, the shower head definitely needed to be replaced. The bed was not comfortable at all. And the A/C unit smelt like mold! I kept sneezing like crazy. Will definitely not be back.

ok but not luxury just basic

Unfortunately I have no positive feedback here. I am extremely disappointed considering the price I paid for the room. Hadn’t been on a vacation in 2 years, was looking forward to the stay and I regret my choice big time. I decided on this hotel based on ratings on Booking.com. They did not match my experience in the slightest. First off, the lady at the check in counter was not friendly at all. The doors on the rooms are all scraped up. The room was not as clean as I would have expected. The bathroom especially, it looked like there was a bad paint and caulking job. The bathroom door lock was broken too. Something in there made us all sneeze constantly. Sink would drain slowly. Low water in the toilet. Slow and half *ss cleaning service. The pool and hot tub looks nothing like the picture. Plus the hot tub didn’t function either. Save your hard earned money for another spot. I paid over 500 bucks for a place that I can’t even say was mediocre, was way below that. Plus the location doesn’t feel safe either. There is a liquor store right next to it. Also the window had

Good

Normal stuff like refill soap, hand sanitizer, paper towels and toilet paper needed to be refilled and wasn't for days

The only thing that I liked about the hotel was the location of the hotel. The location was in a busy highway so it was close to a lot of things especially downtown. I didn’t like that it wasn’t up-to-date. It was very nasty like the colors of the walls were scratched off. It was made in a cheap wood design. The doors didn’t really close all the way you had to literally forced it close hard. I had to give my key reprogrammed and mind you, I am 30 minutes late from a concert because of this key that I had to get reprogrammed and I’m calling front desk no one at front desk and luckily I caught a maintenance man walking around and ask him for help on the bathroom wasn’t clean and it’s just like when I told him that it wasn’t clean. It just was like OK and they didn’t give me enough towels for my stay either.

The air conditioner rocked. The dirty moldy bathroom and tile was disgusting. Only 1 of the 2 beds were changed and made. Coffee wasn't replaced along with the cups. Old coffee cups were not taken and trash was not emptied.

It's an older property but very clean with all the basics.

Business center

Everything was good Only complaint was against another guest who was mistreating his service dog and reached into the food with his bare hands inside of using the tongs

Only complaint was against another guest who was mistreating his service dog and reached into the food with his bare hands inside of using the tongs

Very clean property. Night time staffing definitely better than day. I had issues with my room key and when I asked for new key then never asked name or verification for my room just went off my word. That I did not like. Other than that room was nice and clean.