Intown Suites Extended Stay Dallas Tx - Park Central

Only one burner worked on the stove top. The window blew completely out of frame when the wind blew twice. Night Staff offered master key instead of letting me in my room when replacement key wasn't available because he didn't like to go upstairs, so much so he put on gloves just to open my door. It was very unsettling. On top of that management confused check out date smh I don't know how, but rudely called the room two days early requested payment or "be kicked out" once she realized her mistake my 73 year old father was not apologized to but was rudely told he could find somewhere else. After that situation management showed up the next morning "stating smoke detectors was going off from smoke coming from my room. I work from home so she interrupted my meeting by then making accusations that I was smoking in the room. She then called another manager to come and "investigate" invaded my privacy because they felt lije it. I knew she was making it up because a little later during the day. when the next door set off fire detectors the whole fire alarm system reacted you could hear it loudly thru out the building. I never let them know I knew she was lying about smoke detectors going off in my room. I just report issue to Customer Relations I hope they fix the issue thru training

Refrigerator needed defrosting before use which took 12 hours. Had to launder towels and sheets myself because cleaning staff came once in a week. TV streaming was offline for several hours at a time SEVERAL times

The drug addicts and prostitutes

Peaceful

Too many people on government voucher making a bunch of noise in the rooms.. above and next door

Nice

Read above

Everything

Great

Staff was awesome! Property not too bad

The staff the workers

Everything

Everything Nothing was bad

The room was very clean and nice

I was told I had to pay for an 18 day stay all upfront because I booked through hotels. A few days in I got a phone call about a family emergency so I had to check out early. I checked out and made phone calls and sent emails about getting refunded the rest of my booking. Several days later I was told by hotels.com that they have a no refund policy regardless of the situation. The hotel kept roughly over $500 for the rest of the booking. If I would’ve know about the no refund I never would’ve left the hotel or booked there in the first place. Nothing mentioned at check in or on the website.

Nothing Everything

Pet friendly had a poop bags for the dogs and laundry facilities in 24 hour with right next to my work The guy at the front desk during the day

Hotel ran out of toilet paper was out for 4 days w

GM is very professional and nice. Very convenient location to Walmart, dollar tree etc. Straight to the point property.

Good place to stay