Americas Best Value Inn Denver

Need new everything that place was disgusting

Avoid this place. The online pictures make it look so much better than it is. There were junkies in the parking lot, the light switch in the room didn't work and the place was dirty. When I sat on the bed the springs creaked and it was uneven. I went right back to the front desk and demanded my money back. It took a week to get it.

The hotel looks nothing like the photos. Upon arrival there was drug paraphernalia, trash, dirty diapers, and stagnant water on the way to the room. When we got in our NON smoking room, there was Marijuana "roaches", stains, my daughter whom has a few health conditions (our visit was for the children's hospital) could not breathe from the smoke smell in the room. The sheets and beds were filthy. The bathroom wasn't even mopped before we got there. The locks on our door were broken. We immediately left and asked for a refund. They offered to just get us another room, but there is no way we were staying. I am not big on leaving bad reviews, but I highly advise anyone with children to avoid this place.

Exceptional

Staff were extremely accommodating, respectful, and kind. I stayed in Denver for my birthday weekend and made the mistake of booking here. As soon as you get into the room it's dark because the only way the light will stay on is if you manually keep pushing the light switch. There's no lamp & As soon as that light turned on COCKROACHES were EVERYWHERE! The room was absolutely filthy and reeked of bug bombs, smoke, and mold The room was SO run down, I've seen better-kept homeless encampments We IMMEDIATELY called front desk and explained situation and Sandy not only switched us to a different room (much cleaner and didn't stink, and only saw 2 roaches prior to check-out) but the staff refunded our stay and deposit. The property does have a swimming pool, however we were too grossed out to stay longer than absolutely NECESSARY, & didn't bother checking it out.

Check in was a breeze and the receptionist was very helpful. The bad experience came from the cleaning staff. While regular checkout time is 11am, we were given an extra hour as we had a late checkout for a severely delayed flight and we had 3 kids. The first cleaning lady gave me an attitude when I explained to her that we were being given an extra hour. She got defensive, arumentative, and then gave me a dirty look before leaving. Then at 11:52am I had another lady come banging at our door aggressivley. I explained the same thing and she tried to rush me out told me it's almost 12pm. I explained that we were in the middle of getting ready to make sure we leave on time. I have never had such a frustrating experience with the cleaning staff before.

Carpet filthy pillows dirty very dusty and black shower towels were dirty bedding was dirty had to bring own surrounded by trash ️ and meth/ crack heads False advertisement this place needs to be condemned

Bad

Carpet felt nasty and not clean also room had cock roaches

Nothing. It was dirty and the room had cockroaches crawling around and even in the refrigerator. The carpets were so dirty and nasty that my shoes stuck to the carpet I've never been so disgusted before.

Nothing at all. This was an absolute nightmare from start to finish. First, the room was filthy and smelled heavily of cigarette smoke, despite being booked as non-smoking. The bedsheets were unwashed, stained, and torn, and we even spotted cockroaches. To make matters worse, there were sticky spill stains on the carpet, the hair dryer didn't work, and the bathroom door was broken and wouldn't close. On top of that, the listing is completely misleading. The main photo advertises a swimming pool, but it has clearly been out of service for a long time — which was extremely disappointing since we chose this hotel specifically for the pool. Finally, the staff is rude and unresponsive. I messaged them multiple times prior to check-in with important questions and never received a single reply.

Roaches

Smoking room Roaches

We ended up going to stay at a different place. Don't use the photos as reference for this hotel, they are not even of the same property. Absolutely disgusting hotel and dishonest advertising.

Nothing Place to sleep

Smells like smoke, the beds are bad, and the carpet was so dirty

Place to sleep

The location Smells like smoke, the beds are bad, and the carpet was so dirty

Ashley the receptionist was very helpful and great at her job

Coachroaches. NO air conditioning.