Hilton Garden Inn Denver Downtown

Wonderful stay - very clean, helpful staff, comfy bed, lovely room. Would definitely stay here again!

This hotel location was perfect! Walking distance to restaurants, the free shuttle bus, the State Capitol and Union Station. The staff was very accommodating and warm.

Nice hotel, it’s annoying they charge you for water bottles in the room when other hotels don’t do that. It wasn’t fancy water either, it was just Niagara bottles… Overall though, nice hotel, friendly staff and decent amenities in the heart of Downtown Denver.

Good

Only reason it wasn’t a 5 star was due to a mishap during check in. Wasn’t the staffs fault but my reservation couldn’t be located after booking through Expedia. The gentleman at the front desk was patient, apologetic and nice! He was able to get it figured out. There was a mishap with the room as well, reserved a two queen bed room and received only one bed. Again the gentleman at the front desk fix it quick! The staff was great, nice at the front desk, in the elevator and looking to help wherever needed. Give them a raise! 5 star for staff 4 star for the reservation mishap

Exceptional

Nice clean hotel with friendly and helpful staff

We asked to get a refund due to a family emergency. We originally contacted the hotel and they said no. Then Expedia tried and same thing. Talked to corporate and then proceeded to tell us our room had been canceled. We called back to the hotel to tell them we only wanted to cancel if there was a refund but would keep it if not. They proceeded to hang up the phone on us. I am or should I say I WAS a Hilton Member. I will never stay at a hotel by them again. In a time of need and understanding we were completely disrespected

Great place to stay! Would recommend.

Great hotel, parking was a little spendy

Make it all inclusive

Location to ballpark. Clean facility with very comfortable beds. Booked in April for August concert, through 3rd party, the hotel oversold rooms and were unable to accommodate our actual reservation, as they had no other rooms available. .. I was told to speak to supervisor who “ would be in eventually” but never appeared during our stay.

All great. Staff helpful and bar/restaurant good

Superb

Rooms were well maintained and the lobby water was addicting.

Unfortunately the network was down and we weren't able to check in until later that evening when the staff figured out a work around. It wasn't ideal, but you could tell the staff were trying their best.

It was close to downtown. It felt safe. The area it was in felt safe. The atmosphere was genuinely great when you walked in. I wish it had a pool, but still great.

Was traveling with a companion who arrived that the hotel first. The hotel was booked under my name and held by my credit card. The hotel ran his card for incidentals and, even after a thorough discussion with the manager about charging the room on my card, the hotel charged my friends are for the entire stay. I was not happy!

Parking was secure, but limited, small spaces Cost too much for little amenities.

Location Worn and tired