DoubleTree Suites by Hilton Htl & Conf Cntr Downers Grove

loved the room — so quiet.

Easy check in and out. Beautiful lobby and rooms! The room was clean and spacious. Super friendly staff! Just a few stains here and there.

My children and I stayed at this property for one night, and unfortunately, it was a very disappointing experience. The carpet was visibly dirty, and the air vents were covered in dust, making the room feel unclean. The most disturbing issue occurred when we pulled out the sofa bed and found crumbs and a condom underneath, which was completely unacceptable, especially while traveling with children. In addition, the guests in the room next door were extremely loud, making it difficult to get any rest. Overall, this was one of the worst hotel experiences we’ve had, and I cannot recommend staying here.

My room was very clean. And beautiful

That bed was well used.

I forgot to mention it but room 435 has a bathtub faucet that does not entirely shut off and so perpetually drips. That’s a lot of lost water over time.

King suite was very room with a divided room from bedroom. Bed was very comfortable. Would definitely stay here again.

They also had a birthday party going in the space that's in the middle of the hotel and the DJ was way too loud. I contacted the hotel about it and they said they will be done by 9:30pm for the quiet hours. I'm sorry but an event like that should be in their event spaces that were on the first floor away from the guest rooms. It was very loud inside our room that we had to leave until they were done.

Great hotel with great amenities. Not sure why the Fronr Desk person gave us a Handicap room. Seems to happen a lot when booked onlibe

Provided me with extra blankets when I asked them. Receptionist was super courteous.

Room smelled strongly of marijuana. Contacted the front desk, they stated no other rooms were available and handed me a canister of disinfectant to spray in the room.

Suite was clean and well kept but bathtub was narrow and dangerous. My husband slipped. There’s no grip on the bathtub floor. The bathtub floor is also not flat it curves and is narrow.

Pool was absolutely out of control. I was there with my kids & had to shout to my spouse right next to me for him to hear. So many other SCREAMING & SHOUTING unsupervised kids while parents were either out on the patio having drinks, or poolside on phones

Someone was given a key to our room and opened the room with my wife and kids in it. They were very startled and we needed to switch rooms after as we all felt very uncomfortable. Then the next night there was a large party happening in the hotel and had music going until at least 10pm very loud that it disturbed my small children

Great food clean rooms and service definitely recommend

Staff were welcoming and helpful. Breakfast selection was plentiful, hot and filling. Bar staff and selections were great. My room was comfortable and the bathroom clean. Yvonne at the front desk was extremely helpful and kind.

The bathtub was dirty but I cleaned it out myself.

It is wonderful stay here.

Love this hotel, this is our second time here and will return. The room was clean, good size and the bed was very comfortable with excellent quality sheets and pillows. Slept very well thank you. Bathroom not large but well stocked with all necessities. Gym is good sized and will definitely use it the next time we stay here. Also nice having 3 elevators so wait times were not very long.

We were disappointed in the bedding, the duvet was to short. It didn’t sleep comfortable.