Lotus Grand Hotel
About Lotus Grand Hotel
Experience an abundance of unparalleled facilities and features at Lotus Grand Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Dubai becomes even more accessible through the taxi and car hire amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and luggage storage. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Lotus Grand Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.For visitors wishing to smoke, designated smoking zones can be found.At Lotus Grand Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Lotus Grand Hotel. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Lotus Grand Hotel, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar and nightclub, for a delightful evening together.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday experience perfectly by visiting salon before you depart. License Number(s): 801914
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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the bed itches
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Good Good
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she give the room no, and we surprice the room i choose is big diffrent in actual, because it is small and cheap looking that is not what i chose, then I complained because it was not what I expected, the room I got was EXECUTIVE Room higher than regular, they said it was not available, how come it was not available but our online booking was approved and we paid for the EXECUTIVE online but they put us in a REGULAR room. Then I complained that they moved us to the executive, which was a conflict with what we paid online, then we were very surprised again that they moved us to the PWD room,311floor which is we are not a disabled person, why were we put here, they said all their EXECUTIVE rooms are PWD same. The style was super disappointing. this Our first and last check in here worst, this is not recommendable bad experience, REDFLAG. ⚠️⚠️⚠️❌❌❌?♀️?♀️?♀️
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Best location for shopping
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Well located. Receptionist were cordial, helpful. Cleanliness - well maintained. Housekeeping needs improvement. Room sleepers - were not kept in the room, had to ask for it.
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Amazing
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The room that was assigned to me had a dirty bathroom, the lights kept flickering and the highlight of my night was being woken up by my ground shaking from how loud the music was in the clubs downstairs. I would not suggest this club to any one that works a 9-5 or is in town for an event.
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Everything was cool just we have to keep deposit all the time I didn’t feel good about it hope the company will take action against it and change
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The room. The service.
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Good Washroom
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Great ?
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No response to all requests
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My checking experience, all the services need I request got answered. I love all my experience I received from the hotel specially the room I stayed it was spacious.
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The room is quite big, with a comfy bed. Staff is great. But the room was not very clean when we arrived. There is dust all over the cabinets and there are trash on the bathroom sink. No toothbrush and slippers in the room, we had to call for it.
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N/A
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Modern touch to the room and in room amenities giving a great feel Wifi connection was so poor and housekeeping never came to connect the beds after getting twin beds despite selecting one queen size bed.
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Staff behavior is good. The hotel only wants money. Not respect and facilities for regular customers. Only need money
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Checking In: Jony was accomodating and friendly. The person behind the desk, friendly but was kind of being a jerk. Giving me the key card, I confirmed if it was a smoking room. He said it wasnt. Reminded him I requested it when I was making the booking. He said I didnt. I repeatedly told him I did. Kept on gaslighting me. For context, when making the booking, the app would ask bed preferences and room. And before confirming, there is a summary of those preferences. Eventually he conceded and gave me a smoking room. Room: I understand the existence of restobars in the hotel and that it can really get noisy. Of course, I dont want to complain when people are enjoying the evening so it makes more sense to focus on soundproofing the room better. But really, the revelry wasnt much of a bother (compared to my noisy housemates) and I was able to get some sleep. Wifi: Saw the low ratings for the wifi and thought to myself, well maybe they have fixed it already. Turns out, the ratings were corrrect. Experienced intermittent wifi connection. Had to switch back and forth the two networks and praying one will connect. Cleanliness: I am not expecting brand new furniture or even something that feels instagrammable, but the hotel can be more clean and more tidy even if it has seen many occupants. I've seen cobwebs around the corners. The shower door can use a little more WD40 so that it could slide more easily. Housekeeping can improve on their bed making skills. Room Amenities: I didnt bother to ask for more. Breakfast Buffet: Note: I did not take the with bfast option so I just paid on the spot. Not a 'wow' spread but for the price, it's fair. Plus, the staff were nice there so I guess thats ok. Checking Out: They gave me few extra minutes after 12nn. Thats always a nice gesture. Yet, its the same guy again who was stationed at the front desk. This time, he kept on insisting I partook on the big water bottles that were charged at 3aed.
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The hotel is good enough for sleeping, nothing else. You can hear the next door neighbors through the thin walls and door; also the staff could be abit more accommodating when we are requesting for anything
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Exceptional
