MARHABA DEIRA HOTEL
About MARHABA DEIRA HOTEL
Comfortable Accommodations Marhaba Deira Hotel in Dubai offers family rooms with air-conditioning, balconies, and modern amenities including free WiFi, TV, and refrigerators. Each room features a tea and coffee maker, electric kettle, and bidet. Convenient Facilities Guests can relax on the terrace or stay connected with free WiFi. The hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and a minimarket. Additional services include daily housekeeping, room service, and a hairdresser/beautician. Prime Location Located 3.1 mi from Dubai International Airport, the hotel is near attractions such as Grand Mosque (4.3 mi), Dubai Mall (7.5 mi), and Burj Khalifa (7.5 mi). Reception staff speak Arabic, English, Hindi, Filipino, and Urdu.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Concierge
- Dry cleaning
- Luggage storage
- Spa / sauna
- Family friendly
- Smoke-free property
- Elevator
- In-room safe
Reviews
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During my recent stay at Marhaba Deira Hotel, I experienced several service issues that I would like to formally raise. The front office staff member, Mr. Kamal, was unable to clearly explain hotel policies and initially refused to provide his name. His communication was rude and unprofessional. Furthermore, he did not properly review or clarify the details of my extension booking, and the information provided was inconsistent. I was also concerned about the lack of respect for guest privacy. Both front office and housekeeping staff behaved in a manner that did not reflect professional hospitality standards. I hope management will investigate this matter and take appropriate steps to improve staff training, communication, and respect for guest privacy.
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Good for budget. I recently stayed at Marhaba Deira Hotel, and unfortunately, my experience was disappointing. The front office staff member, Mr. Kamal, was unable to clearly explain the hotel’s policies when asked. He initially refused to provide his name and communicated in a rude and unprofessional manner. Additionally, he was unable to properly check or explain the details regarding my extension booking, and the information provided was unclear and inconsistent. I was also concerned about the lack of respect for guest privacy. Both the front office and housekeeping staff did not appear to follow proper privacy standards, and their behavior came across as dismissive and discourteous. Overall, the service did not meet basic hospitality expectations, especially in terms of communication, professionalism, and respect for guest privacy. I hope management takes this feedback seriously and works on improving staff training and customer service standards.
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I had a disappointing experience at Marhaba Deira Hotel. The front office staff, Mr. Kamal, was rude and unable to clearly explain hotel policies. He initially refused to provide his name and did not properly check the details of my extension booking. Communication was unprofessional and unclear. Additionally, both front office and housekeeping staff did not respect guest privacy and were discourteous in their behavior. Overall, the service did not meet basic hospitality standards.
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need clean
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Rate and cleanliness
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Location is good No slippers in the room
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Good
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Bad
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Near a mall Not clean, noisy, doors in between the rooms transfer noise from neighbors
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I was able to weigh my bagages before leaving to the airport. The light fixed over the mirror in the bathroom didn’t work. I reported twice at the reception to be repaired but no results.
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We were not allowed to stay
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Clean room
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Pleasant
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Good
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Pleasant
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Good
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Good
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Pleasant
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Passable
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Very good
