JOIA Aruba by Iberostar

Very Clean, rooms beautifully designed and very comfortable, fitness equipment well maintained. Beach chairs and canopies are very comfortable. Things that can be improved. Dining experience was good but not exceptional. Brunch was good. Evening music was ok.

Everything was clean , pools were great Great view , breakfast was amazing too Nothing

Loved the hotel design and decor, beautiful beach (less crowded than Palm Beach), the best breakfast ever, great café, cleanliness, staff. They had our room ready for early check in. Not so practical, needs more trash cans for example, elevator to the ground floor is on one side of the hotel only.

The place was brand new and had a nice design. Our room would sometimes have a strong mold or mildew smell as if extra moisture was in the room. We told them about the smell when we checked in and they sent extra air freshener that didn’t help.

The resort was beautiful, modern, and very clean. The location on Eagle Beach was excellent, and the staff was friendly and attentive throughout the stay. The rooms were comfortable, the pools and facilities were well maintained, and the overall atmosphere was relaxing and upscale. Nothing major to complain about — overall a great experience.

The location is great While I understand Aruba’s natural windiness, our room experienced persistent creaking sounds throughout the day and night from Monday through Saturday. On our final night, this noise intensified significantly and unfortunately impacted my ability to sleep restfully. Given the premium nature of this property and the investment we made, I would hope this could be addressed..whether through room selection, maintenance, or structural assessment.

Our family vacation was excellent. The amenities are awesome. The food is outrageous. The service is excellent. Housekeeping is impeccable. The staff goes above and beyond ensuring your stay is carefree. The drink and food service on the beach was lacking. The lounge chairs and umbrellas on the beach were also lacking. They tried to accommodate our group of six (four chairs and two umbrellas) just wasn’t enough.

The wrist band for the room lock failed on more than on occasion and the lock had to be replaced and the wrist band still did not work! When looking at the final bill at checkout, EVERY DATE was incorrect for all resort charges, indicating dates from 06-04-2026 to 10-04-2026 while my stay was 04-06-2026 to 04-10-2026. This will be reported to the Aruba Travel

Everything was excellent from arrival to departure! We will be back!

Location and layout 1. Very expensive at over $1,000/night 2. Jacuzzi in the balcony - impractical and the jets are not connected 3. Hot water pool - very dirty and no hot water - same temperature as the regular pool 4. Staff are not trained to clear plates and cups from breakfast tables BEFORE spending time setting tables 5. Suite was spacious but not well laid out. Bedside tables did not have drawers - bed should be pushed back and couch in front if you choose to watch TV other than from the bed.

The rooms weee so big and beautifully decorated. Beach bags and towel and glass bottles of water were provided. The bathtub on the balcony was amazing! Nothing

The adult pool and pool areas were welcoming and relaxing. The morning breakfast was very good and dinners at the restaurants was excellent. The rooms were comfortable and clean and we enjoyed the fitness center. Great location on Eagle Beach, can walk up to the Palm Beach area. Overall a great stay. The drinks were pretty pricey at $22-$24 each. Also, if you are looking for a lot of action, this is not the place and the casino is not open yet.

hotel was new, very clean and comfortable, hotel staff were extremely helpful and friendly, food was good, staff on the beach were very attentive to our needs going forward maybe have an entertainment team to have stuff like water aerobics and activities for the guests, some upbeat music in the background to feel like your away

Very clean and new property. Gym was excellent and pools were great.

Location .. staff.. Loved everything

Modern clean. Room and bathroom very nice although room came with jacuzzi tub on the balcony which was weird. Bar and wait Staff excellent and very attentive. Restaurants were great. Pools excellent. Very beautiful lobby and common spaces as well. Pool furniture in disrepair, many broken, staff tried to fix, very apologetic but items were beyond repair. Beach across the road with very little or no amenities. No showers, bathrooms, few chairs, can’t enjoy beach. Light bulb in room was out, room cleaned but not one towel replaced, called for towels twice and waited one hour for them. Called for bath tissues and waited another hour. After 10pm no staff at front desk. Had to yell into back room to get front desk service. At over $1000 per day we expected more.

The location! The rooms were beautiful.., Shortage of beach chairs for guests.

Everything Was Amazing

Beautiful property. Very clean swimming pools.great buffet breakfast, had selection of restaurants The Staff. Lots of attitude. Lack of staff in and around pool area. Some of the people were not friendly at all. Bar staff by pool would gather and chit chat and leave you standing waiting to be approached. To pay the kind of money to stay there with these issues is 100% unacceptable. The staff should have a total attitude adjustment each and everyone and it should be the focus of the property. If you’re not in board then you do not work there. Very disappointing. It was several that ruined the experience

This brand-new beach hotel is an absolute gem. From the moment we arrived, everything felt fresh, thoughtful, and beautifully designed—modern yet warm, luxurious without being pretentious. The rooms are pristine and airy, with gorgeous finishes and views that make you want to linger a little longer each morning. The beach is flawless: calm, clean, and perfectly integrated into the hotel experience with attentive service and plenty of space to relax. Staff members are genuinely welcoming and eager to make your stay seamless, and every detail—from the linens to the dining—feels intentionally curated. It’s rare to find a new hotel that already feels this polished and special. We can’t wait to return. Shout out to Ralph and the entire concierge team they were incredible! Don’t miss a meal at Gaia absolutely delicious! Beach service needs to be better organized ;) but this does not affect my 5 star review!