Cresthill Suites Syracuse

Pool was nice tho. Breakfast was good but doesn’t get replenished very quickly . I wouldn’t recommend this place even for the price I was charged.

Room was clean but they did not clean it while I was there for three nights.

The room was a bit dated but it was a very nice environment over all. The bathroom smelled like mildew so I sprayed some fabreez around the area which worked for a few hours. I would have loved an updated room.

Muy limpio, el personal muy atento, el desayuno excelente,

Enjoyed our stay. The only enhancement would be to have more cookware and dishes in the suites.

Clean quiet cozy

The place was clean and in great shape. Scott at the front desk was very helpful, professional and polite. I didn’t expect the room to be so clean and tidy, since other Quality Inns I visited were not as well maintained as this one. Overall - strongly recommend this Quality Inn to everyone.

The only problem I had was my last night the people over me move furniture back and forth all night. I called front desk a few times before they answered and told them. The noise stop for a few minutes and begin until about 3:45AM had to awake for work at 6AM.

Breakfast was slim picking, towels had hairs on them, bedroom smelled and ac was subpar. Very old outdated and stained. Sheets seemed clean, bed was not terrible.

Breakfast was only ok. Juice machine broken. No eggs. Need more protein options.

This property is really becoming run down. Stayed here less than 3 years ago and there is a significant change. Will not stay here again.

The place was okay and clean but the bed was really hard and the surrounding rooms were very noisy.

very comfy bedding quiet

Bathtub was extremely slippery. Not safe for older folks. Just a heads up.

You get what you pay for!

The room was disguising with black mold by the vents and in the bathroom. Its a complete health hazard. Staff was didn’t care and was gonna come “clean up” the mold. Save your money and health and stay anywhere else but there.

The hotel could use some work. The drain in the tub didn’t work, nor did the hair dryer OR the air conditioning. The pool was not heated so don’t believe any of those reviews because it was ice cold. Our door didn’t seal well so we heard hallway noise all night and our bedroom door didn’t shut either. Keys didn’t work on the outside doors so we had to come in through the front. The worst was for sure the second night when we could hear the room across the hall blaring their music with their screaming children. (That’s not on the hotel but I do wish they had tried to tell them to lower the volume) Overall would we stay here again? In a pinch. But it would at least be chosen above a Super 8.

Clean room

The staff here are generally amazing. Friendly and try to help you solve problems if they arise. Good choice of tv channels. Well priced for the space and amenities. I've stayed here once or twice a month for a work assignment periodically since September of 2025. There is a laundry room (which is great) but one of the machines has been broken since then. Some rooms are very well equipped for cooking. Others are not. It is kind of a crapshoot the degree to which you'll be able to cook meals depending upon which room you are assigned.

Thanks