The Crescent Hotel and Spa

Beautiful location I felt very unnerved due to the activity about the property I wasn’t expecting to feel so uneasy even though I knew in advance that it was said to be haunted I wasn’t prepared for how active the spirit’s presence felt.

Exceptional

The room

Very good

The beds were comfortable. Staff was very kind and helpful Should have been expected because it is such an old building but there is no moving air or cooling in the hallways on the hotel floors. It is the heat of August and I felt like I was sweating the whole time unless we were in our room. The rooms are expensive but you are paying for the “haunted hotel” experience not an elegant room. The bathroom in our room needed a major renovation, missing floor tiles and blackened shower caulk.

We love the antiques, the ghost stories, the pool, the uniqueness of it. The staff is all so nice and accommodating. Wish there was more food option at the pool area. The food truck opened at 4 but didn’t have food. The Governors Ball probably needs a tv and barstools to make it more conducive to stay and drink…the 2 apps we tried were oh so good!

The jerky attitude of the bartender on Wednesday August 12 in the Sky bar.

The resort is beautiful and a good location. The breakfast is worth every penny, especially the omelet station. We enjoyed the spa and pool. The balcony provided a nice space for relaxation and waking up to gorgeous views. You have the mountains as a backdrop and the beautiful garden down below. I would love to stay again. Our jacuzzi in the room had some metal/dirt when it ran. I love that the place is old but some things need updating.

The property is beautiful! They take really good care of the facility from what I could tell and the back garden area is beautiful. I did like the Crescent Pass that was available. You do see the fact that it’s an old facility and with that comes without modern accommodations but it is a good place to stay.

Could not get our room below 755 degrees

Exceptional

Everything was excellent!

I liked how historic and interesting the experience was at the hotel. Honestly nothing comes to mind. Everything was great.

Unique

I loved the historic ambience and the restaurant and bar. Needed to up date the bathrooms better. Breakfast was understaffed

We went to celebrate my daughter's 44th birthday. Our room was on of the haunted ones so she was excited. All the staff were very professional and respectful to us through our stay we enjoyed some of the daily activities and of course the ghost tours were the best to learn the history of the hotel. No door on our closet just a sheet curtain. Was not a fan of since I have to sleep with closet door shut. Lol And not having hot water in the early morning it was lukewarm at the most, but in the evenings we had major hot water. Was just disappointed not to be able to shower or bath in a nice hot tub.

We were very unhappy with the breakfast. We had been so unhappy with the unlevel floor in the bathroom with the the broken shutter, tile and tile surround, and the awful lighting in the room. We talked ourselves into staying for the breakfast advertised. When we went to the restaurant, after we were seated and water and coffee served, we were told the menu items were not available and we only had a choice of factory produced pastry and a gross egg casserole. It was discusting. The nerve of charging what they did when I could get the same for free at a chain hotel nearby was incomprehensible. The property advertised that it had been restored to its formal glory. This restoration was not what I expected and I was never so disappointed in a hotel property. I will absolutely never return nor use this booking service again. I liked the speed of the shuttle service provided to us when we left property for dinner. The front desk staff were also very nice. The building, lighting, food, and pricing were the worst I have ever encountered. The proprietor gets a failing grade! See statement above.

Exceptional

Exceptional

The ghost tour was pretty neat. Pretty much everything else. The amount of money I spent versus the comfort, level, cleanliness, amenities, etc. way overpriced. Understaffed restaurant. Room was nasty and smelly and gross. Most uncomfortable bed I've ever been on