Best Western St. Louis Fairview Heights

Everything was good.and clean

Everything is great 👍 clean rooms food is great the staff is very nice 👌 best place to stay in O'Fallon Illinois.

Very accommodating-

The staff was very kind. This is an old hotel that they have remodeled so it is still old just new paint etc. Breakfast was a little limited but everything was fine for a quick one night stay!

The staff was kind and helpful. The location was easy to find. The room was clean and comfortable. It was just what the website said it would be. There were no surprises which puts me at ease in my overall experience. Thank you. There was nothing to be disappointed about.

The one thing I did not like was the lack of a soft drink machine or a snack machine without going to another hotel.

Room had moldy food in the microwave and brown liquid coming up from the floor. The floor needed repair too. The staff was great!

The front desk was very nice and helpful the hotel is being remolded but clean. Itwas clean and the Ac blow cold, the breakfast was good for a hotel with different items.Also was in a nice safe area , easy access to the interstate and stores and restaurants me and wife both said we would stay here again

I resented having to leave a $50 deposit just in case I trashed ther room I have never trashed a hotel room in my life and at 80 years old I’m not aboutt to start.

It's a pretty good hotel, if you're worried about cleanliness, then it's not a problem. However, the TV was completely messed up; it wasn't connected to wifi, and didn't let me connect to wifi. Netflix, youtube, etc. didn't work. The channels did not match the guide, and there were very few, etc. I spent at least an hour trying to figure out how to use it with no prevail. I called front desk, and although they're nice, didn't fix the problem at all. Breakfast is pretty mid. Room service also didn't come in at all during my week-long stay, which I thought was strange, I definitely needed new towels and stuff

The pool was closed since June 2 My room was not cleaned when the sign was not up for privacy The elevator had a problem and was not safe My key only worked 25% of the time which was very annoying returning to the desk so many times. Lobby was not cleaned from the night before. This location had road noise that was so loud you could not sleep.

Clean room and beds were comfortable. It was good for 1 night.

the location was Great!! we didn't have far to drive great food and shopping places in the area. The Breakfast could be better the item in the pantry such as muffins and etc. could be fresher the syrup was nasty not sure what brand they used. the potatoes were not tasting at all. also, the toilet did not flush we have use a plunge after each use we were not able to use the inside pool.

The room was clean & comfortable. Breakfast was not good . Great location. Plenty of restaurants & stores around.

Probably not a good idea to stay here while they are working on it. Paint was everywhere and saw dust. No ice in the ice machine. Couldn’t use the pool. The tub didn’t drain well. No room service at all. The only good thing was the food.

The pool was out of order the whole trip. The mattresses were extremely hard. The tub did not drain timely. The TV kept going out and the breakfast was lacking something every morning. Also, the night clerk was rude. You definitely get what you pay for. If you need a cheap hotel for the night it will work, but it’s not somewhere I plan to stay again.

Fridge TV was half ass. Remote did not work properly. No bath tub. Some light's were not working. Coffee pot did not have all components to work. It was the worst kept property, and would hope you post this,so people will not have to be disappointed if they come there. A one star property.

Staff was friendly, but minor maintenance was not being taken care of. The hotel was so close to interstate the traffic noise was so loud it was hard to sleep.

Hotel is undergoing renovations so expect things to seem out of place or outdated. Then then that we had a good night stay and didn’t have issues.

Warm milk at breakfast. Eggs were brown?! Potatoes dried out. Cereal stale. Sausage weird and cold. Shower Water pressure was good though w hot water!