TownePlace Suites by Marriott Florence

Beautiful property excellent staff will return

Everything was great and amazing with the exception of the bathroom lighting. In the room I stayed in there were two bulbs out over the sink. I asked for replacement bulbs they never came and I wasn't informed if it was the bulbs or an electrical issue. Otherwise it was a great experience,

For the soap). Good lighting and blackout curtains in the room, breakfast had very limited offerings compared to other Marriott properties.

Bathroom could’ve been cleaner. Obvious dark liquid maybe old soda splashed on walls

The hotel employees were wonderful helped us in our time of the need, our car broke down and they were more than accommodating with all our needs. No charge for parking

Place is very clean and staff is very friendly. I really enjoyed my time there.

Great stop during a road trip! Clean and quiet and very professional staff!

The kitchenette area and location. The bathroom was smaller than expected. When switching to shower, water from the tub fixture continued to run water thus the tub having a pool of water while showering.

Convenient and wonderful staff

Very good

Hotel was pretty expensive and charged $5 for parking in a regular lot you wouldn’t expect to pay a fee. Room was very outdated. Every kitchen appliance looked dirty and not well kept up. The beds were squeaky and not comfortable. They were all about the equivalent of a sofa bed quality.

the carpet in the hall and elevator needs to be cleaned.

The room was clean. the carpet in the hall and elevator needs to be cleaned.

The report pms had a freezer which for me is important

Nice surprise to find mini quiche and breakfast sandwiches they were excellent. Not many kid friendly items for breakfast if traveling with small ones. No waffles, potatoes or grits of any kind. No scrambled eggs either. Just cereal and a few pastries

Good stay for quick trip

The room was clean, staff was friendly, the hotel and property were well kept. I have stayed here before and never had a bad experience. Will continue to chose this location.

The pets. There should be pet rooms and non-pet rooms because some people are allergic to animals.

When I went to take a shower my first day there where towels left behind the door from the last people that stayed in the room. I told the front desk about when I left for the day and asked if they would come and get them and they did not

The room was not really clean.. the bathrooms were terrible, toilets disgusting, old and run down room.. Staff was very friendly..Breakfast was just ok. The little kitchenette was ok. Just needs alot of work to clean it up..and those bathrooms can be cleaned better! I would not even use them until I cleaned the toilets! There was a dirty washcloth left from the previous user.. :( Please do better! Would not stay again!