Super 8 by Wyndham Fort Worth Entertainment District

Great

Love Love

First we were given a room on the 2nd floor. The hotel does not have and elevator. My my husband recently injured his knee and could not do the stairs. Then the room we were given had some sort of odor in it that made all of us start coughing within minutes of being in the room. I began to have an allergic reaction to whatever the odor was, broke out in hives and started having difficulty breathing. I had to drink half a bottle of my kids Benadryl to get it under control. The lady that was at the front desk was kind but said there was nothing she could do. We have yet to hear back from the manager about refunding our money and have not had our calls returned.

I like how easy checking in was and how fast it was and they don’t rush you for checkout time.

El personal amable, el desayuno en realidad no use el servicio nunca bajé a esa área el parking no pasó nada con mi carro todo bien vi un par de cámaras

Check in was easy. Breakfast is supposed to be from 6am-9am; I went down a few minutes before 8 am and there was NOTHING but half a pitcher of orange juice and come coffee containers! When I asked some “virtual” front desk person I was told the most ridiculous response which was the timeframe breakfast was (I knew this already because I can read signs) and that “breakfast was delivered late and would be ready in 10-15 minutes”. This is included in the rate of the room and it’s now 8 am with no breakfast :/

Disappointing

Plenty of parking spots but limited on dining options

Said breakfast was included..Only thing I saw was coffee and tea..

Area felt VERY unsafe. No elevator so we had to carry our heavy bags up the stairs. The smoke alarm in our room was beeping. Employee told us to just take the battery out - 1st that's a safety violation and 2nd someone had already done that but it was hardwired so it was still beeping. We asked to switch rooms and they put us in the one next door and we could still hear the smoke alarm beeping. Then I saw cockroaches in our room! Obviously we decided to find a new hotel. When I asked for a refund the employee told me she couldn't do it just then but the charges should be reversed in 3-5 business days. I asked for proof of my refund and she said she had no way to do that. I'm assuming I'm going to have to call my credit card company and dispute the charges.

The other guests were loud and obnoxious and they stopped serving breakfast at least 45 minutes before they were supposed to. It was supposed to be available until 9:00 and when I went down at 8:15 everything was already taken away. I changed to the Quality Inn next door and had a very good experience. So good I stayed there again the following weekend. And the Quality Inn had a full, hot breakfast, not just packaged food.

The female staff members. The phone didn’t work, the remote was completely missing, the room was sticky in many places and the neighbourhood was unsafe. The other guests were screaming and smoking hard drugs. A guy in the parking lot stole my package out of my bag as I was unloading my car and I decided to get my $30 security deposit back and leave. I chose to sleep in my car instead of stay there.

This was my first stay at this particular Super 8 motel, after staying at a couple of others. This one was very clean, neatly kept by the cleaning staff. Although there's a gentleman that pairs with another worker that stops by every morning to retrieve the towels and trash. I thought he was a good guy until my final morning it was time to check out at 11AM. He appeared extremely rude that morning to me and pushed the limit as if I were disposed to leave earlier than the actual check out time. No Apologies from him At-All! when I professionally put him in his place and had to remind him that I'm a paying customer 😏. Other than this my room showed a possible infestation of Roaches as I found myself killing several in a 1 week stay here. Also the Microwave Overn Must Be Replaced as you'll have to continuously put more time on it although it doesn't allow for you to do so for approximately 20-30 minutes after each time you start it up. INeedless to say, I'll not be a customer at this particular Super 8 ever again. It's a shame because all of the Management Crew were absolutely respectful and professional.

It was clean inside. It looked like a promising place at first, until someone tried aggressively breaking into my room around midnight-I had to call the police bc there was nobody to help at the front desk when I called. They couldn’t figure out who the suspect was bc their “system was down.” Unsafe place for any woman or children to stay. Lots of noise at 3am, sounded like gang activity (yelling, screaming about who owes who money and threatening to fight) No action was taken to accommodate me after reporting the incident the next morning.

Clean room...... Perfect stay for the value but TV Remote control wasn't working in my room...went 2 times and talked about it with the receptionist about that but with no results,by the end she said YOU CAN CHANGE CHANELS FROM THE BACK OF THE TV......heckkkkk

Perfect stay for the value but TV Remote control wasn't working in my room...went 2 times and talked about it with the receptionist about that but with no results,by the end she said YOU CAN CHANGE CHANELS FROM THE BACK OF THE TV......heckkkkk

Thank

No

Very good

Bad