WoodSpring Suites Fredericksburg

as expected, the stay and personnel are always very acceptable. Look forward to every stay. Maintain that level of service. I can't think of anything I'd change.

I did not stay here due to the pet fee. It was not as clear as it should've been that it would be a 250.00 fee, not a deposit.

Poor

Since this was a long term stay place. I thought it would have some silverware. I ordered doordash, didn't get silverware and the room didn't have any. Also was told there was ice cube trays in the freezer and there was not

Exceptional

Nothing There were bugs in my room. The hallways smelled so bad that whatever the smell was stuck to my hair.

Clean

Second room had cockroaches!!! Woke up and found dead cockroaches in the fridge and 3 got into my son’s milk bottles!!!! They said they’d have the manager call me but nobody called, nobody cared, and basically oh well too bad. So we wasted formula and that’s not cheap!!

Pleasant

Nothing

The staff were nice but the place itself is pretty gross.

We had small roaches crawling on the walls, sink, and chairs at night.

The refrigerator was an added benefit. We were able to refreeze our ice packs. The parking was ample and safe. Our room was quiet but the other one was very noisy (reserved two rooms).

Bad

Room did NOT match the photos- CatFished

The staff The person who clean the room before we arrive. The person overseas a lot of stuff that should’ve been cleaned example cigarette ashes on the windowsill.

The person who clean the room before we arrive. The person overseas a lot of stuff that should’ve been cleaned example cigarette ashes on the windowsill.

Convenience to work Difficult to check out . No front deck person at time of check out .

Exceptional

Don’t stay here if you can afford any place else. Dirty, had bugs, place constantly smelled like smoke. Was there for 10 days room was never cleaned. Had to wash my own towels and sheets. In a word disgusting!!!