Gateway Inn Gardena

Air Con needs cleaning/maintenance. Pools was not operational. Cleaning stuff - very helpful. Parking - enough for all.

All goods

All goods

Staffs, parking and everything

My room was FLOODED when I walked in. Room 314, I’ll never forget it! The second I walked in my feet sank into the carpet with BLACK water. It was horrrible. The staff did nothing to accommodate even though we were between two vacant rooms( we checked in at midnight so I know the rooms weren’t going to be in use). They said deal with it or get your money back and leave! I was appalled, NEVER AGAIN.

The pillows had stains and looked dirty, and both the sheets and comforter had a strong smell that made the room feel unclean. To make matters worse, the noise from neighboring rooms was excessive. We could hear people throughout the night, making it nearly impossible to get a good night's sleep. Unfortunately, this was not the clean, comfortable stay we expected, and we would not choose to stay here again.

Everything was perfect Everything was perfect

Not good at all

We stayed two nights. This motel has good and bad things about it. The room was clean and the parking was free. It’s in a good location and it’s cheap. The phone did not work and the Wi-Fi was not usable. The pillows are nice, but the beds move and mine was uneven. The shower is nice and it is nice that there is a fan in the bathroom. The air condition worked, but it leaked all over the floor. The room did the job and we only stayed because of the budget; we probably won’t stay again.

Staff is great! Love the lady that works in the front desk! Clean room! 10/10

I’ve stayed at this hotel before and there was no major issues when staying here. I came back again and everything kind of went downhill after. Like the rooms themselves aren’t bad, but the staff is very rude, dismissive, seeming like you’re in their way but they block literally every entrance with their carts, etc. The owner i suppose who is the lady that usually does check in was very rude, seemed to have had an attitude about everything. We asked for extra coffee and she said we had to “wait until 9 when housekeeping did their runs” and we had to check out by 11. We had a faulty fridge that froze all of our foods instead of keeping them cold and our AC kept making a clicking noise all day and night.

With laminated floors, they should be clean but my socks were filthy so I had to request for them to come and clean the floors. There was also a weird spot on the sheets on one of the beds so it’s good that there were two because I slept in the other bed. The television was super small and the remote had sticky tape on it which was gross. They should get bigger tv’s for the big wall they are mounted on. The air conditioning worked great for the hot weather too and the staff was responsive but they didn’t answer calls from the phone in the room as many of the buttons were missing on the in room phone.

Parking is OK rooms not good. Microwave refrigerator is not working. Floors are Dory and old and stinky and sticky.. noisy neighbors always smoking weed. The price they’re charging it’s not worth it even half .

Good

Everything was pretty nice and good, for the price not bad, but i believe it is a little old building.

Clean and parking

Exceptional

The staff was helpful and friendly throughout the stay. Some amenities were old but worked fine.

It was a cool lil spot. The staff was nice.

It was a horrible experience! The rooms was not clean hair in sink and toilet. Carpet was so dirty you couldn't even see the color of the carpet.