Plaza Hotel Gardena

Did not live up to my standards, I will not be coming back

I LEFT IMMEDIATELY

I had the manager change the bedsheets 4x because none of the bedsheets were pure white. They had cigarette burns, a big fluid stain, dried blood and shoe prints. No AC, I was told to keep windows open, ARE YOU FRICKIN KIDDING ME? I still was charged a 20 dollar deposit!!! I had to drive back to Las Vegas the same night, didn't want to have bedbugs riding home with me. PLEASE DROP THIS BUSINESS OFF YOUR ROSTER!!!

1. No parking. 2. Shared toilet and shower. 3. No air conditioning. 4. Dirty bedding. and they charge 60+ dollars per night for all of this !!!

No dressers. otherwise good

No ac no hot water no good pillows the tv didn't work I wouldn't have stayed unless I already paid and had nonetheless choice plus my phone ended up coming up missing and I left it in tge bedroom and left briefly and was the only one I knew of with a key

Not a safe location the staff is very terrible no parking when I pulled up there was a gang out there fighting in front of the location then when the manager pulled up he seen it but didn't want to give me back my whole deposit because I didn't feel safe so he took partial of it knowing he getting Rivals out there fighting and I was scared to be there at that location all he cared about was the money and so he kept half of my deposit really not have he kept most of the majority of it and gave me some but it's not a safe location

Not happy at all

It’s a cool and quiet place to stay as a couple or by yourself parking is pretty nice as well it’s a few places that you can go out to eat at as well that’s not to far from the hotel me and my husband enjoyed our stay and probably will be coming back soon

I really enjoyed my stay here it’s a really nice hotel and I would highly recommend it to everyone

Curtains were blood stained, hand print on door with blood. They kept my deposit. I would avoid.

This place being offered by Hotels.com is ridiculous to say the least. Extremely wore down building. The water is contaminated it says right when you walk in. They do not have clean sheets when you ask for new ones they will not give you any they say “they all look like that”. Then the locals who live there are so dirty and inconsiderate. A fight broke out between the tenants a gun was pulled and the hotel refused to call police. The tenant actually told them to go back to their room. Yes the tenant with a weapon told the hotel workers what to do. Hotels.com needs to do do secret vacations just like secret shoppers and really see what type of hotels they are offering online cause people getting situations where they can’t afford to move to a new hotel. It was so hard for hotels.com to help me and my kids to get help with a new room the customer service was completely awful the last supervisor I spoke with actually understood entirely it took about 5 calls and being treated awful just to get help. I was very disappointed in hotels.com.

Parking was tough to find. Hotel don’t provide parking. At 1am, I parked my car around three to four blocks away.

No parking space

Staff was nice Stairs only no elevator for handicapped

No AC

The grossest place i have ever been! This place needs to be shut down. The towels, sheets, and pillows were gross and dirty! Bugs all over! We slept in our clothes, over the bedding and no pillows. If Expedia has any respect for themselves they'll take this place off their website. Someone owes me for staying here. We looked desperately for other hotels close by, but it was too late.

No air-condition, only broken fan. No shampoo. Window is not closing. Mold everywhere.

There was no ac , everything in really poor condition

I’m a female solo traveler and felt safe here. I was able to sleep comfortably and not worry about using the communal restroom/ shower. The whole place is clean and bug free! Everyone is respectful. I would stay here again.