Best Value Inn Garland

Para empezar, el personal fue grosero desde que hicimos check in, después entramos a la habitación y las amenidades estaban sucias (refrigeración, refrigerador, microondas) las toallas olían feo y estaban manchadas, las sábanas estaban de muy baja calidad. En general todas las amenidades necesitan ser cambiadas, parece que no las han cambiado en años. Pero definitivamente la peor parte fue que encontramos cucarachas dentro de la habitación e invadieron nuestras maletas. Definitivamente no lo recomiendo.

The sheets on the bed were very bad stained and had some little holes in them the floors needed to be mopped something had been dripped in a few places and the air conditioner had black mold on the vents and the filter was filthy

I don’t recommend this place. We arrived and had to clean the room. There were issues with the toilet, it was infested with roaches, and the mini‑split was dirty. It may be a cheap place, but cleanliness still matters.

The best thing about this hotel is that you don't have to worry about expensive deposits

Such a horrible experience I ended up not staying the night and going to a different hotel. First, I'm placed in a room with a broken toilet. Then I'm placed in a dirty room. Blanket had a stain, dirt and debris on the floor, and found an empty beer can behind the toilet which shows how little they give a damn about checking and cleaning everything. Also had a lock that wouldn't read the key card so I'd have to be let in by the clerk anytime I wanted to enter the room. I decided to go get food and just stay the night since no refunds and the daytime clerk was nice but when I came back, the overnight clerk was the rudest person I ever had to interact with. She constantly yelled over me and wouldn't listen until I finally raised my own voice so she had to hear me. She wouldn't let me into the room at first since I misplaced the card key but finally let me in. She continued to yell the entire time and I lost my patience and decided to just check out then in the middle of the night and find another place to stay. I don't know how their average review score is so high but I'm guessing the perfect score reviews are them trying to raise the score. Avoid this place, they offer no refunds for a reason.

This was by far the worst place. Top step on stairs was broken, door had huge space between it and wall and room was extremely filthy. People who got kicked out of their rooms were hanging around.

The room air-conditioning is perfect

condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember.

The manager was rude and disrespectful worst service ever .

At check-in, the area and surroundings seemed pretty sketch I'm not going to lie. However, I stayed there four nights the parking lot was very well lit, cameras everywhere, I never heard anything other than the traffic on i-30, was never bothered by anybody the property was clean and my vehicle was never messed with. In regards to the room. My room was clean, there were no bed bugs as others have reported, I didn't see a single bug of any kind in my room! Yes there were a few cigarette Burns in the cover sheet of the bed and there was mold around the base of the tub and on the shower curtain but if that kind of stuff bothers you then you didn't grow up drinking out of a water hose LOL the price point was great and it facilitated my trip perfectly.

This place should be closed down and knock down asap the health department should come in close is for good

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BEST PLACE IN GARLAND TO STAY

The good thing about it is that it has separate suites, so you feel comfortable and it’s very quiet.

This property looked nothing like advertised. I was very disappointed with the quality and condition of the motel.

The rooms have a lot of broken and not work features.

Was good A.C. worked needs to be more taken care of but it was fine.I would stay again.

There’s nothing niche to say, about the place.

For the price don’t expect anything else other than the price nothing else beyond that.

The room smelled as if a two pack a day smoker was living there. The bed linens were all stained with cigarette burn holes.