Q Collection @ Macalister(formerly know as Apple Hotel Penang)
About Q Collection @ Macalister(formerly know as Apple Hotel Penang)
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, instant coffee and instant tea. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. License Number(s): RM2.00 nett per room
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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The location is good. Nearby got lot of stall n restaurant
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Near to the attraction place
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No refrigerator....
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Near pelita nasi kandar Parking problems
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nothing
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Room door also using key ! Dirty and room not really clean
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Location jz nice Bad services.. Facilities nonsense.what we see in pic n what we experience totally out!!!cant even rectify the problem even after highlighted.
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Parking limited
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Ordinary motel setup. the best thing is the water pressure for bathroom is great. Clean & bright at corridor area - Confusing booking system, i booked and paid a deluxe superior room with 1 double bed with window. Instead, i was given a two single bed room with no window. According to the front desk staff, the rooms were mixed up with other clients. - The sitting cover for WC is loose and moves around when using it. WC and other glass area is mouldy.
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The hotel were comfortable but the only prob I faced was my friends and I clearly heard noises from beside room and it was very unpleasant while sleeping
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All I like
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The location is super convenient to tourist attraction place. 2 min walk to the famous nasi kandar And many more foods available nearby. The staff attitude when I'm asking for some guidance regarding parking. There are only 8 parking lots available and super limited spaces. So what is the purpose of ticking on the parking column during booking when there is no parking reserve for us ?
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Please change the pic I take other room I get other room
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2. Mini fridge... 3. Iron servis every floor... 1. To get down for ironing cloth.. 2. No fridge....have to buy a cool water downstair....
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Poor facilities.
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Everything was ok. Bathroom is clean.
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Great location. Is so fast to get your order your favorite local food via grab food, as it is nearby. The toilet not so clean. Can see hair on the drain.
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Didn’t like the fact I was given a room with no window, not stated at the time of booking. Ambience was not for me.
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Nice Concept, Good Location Manager of the hotel which is Non Malaysian Cut Of my Deposit Money Rm20 for the dirty Floormat which is a normal dirt for a floor mat where i mention earlier the room was a bit dirt and the dirt was a common dirt when we wipe our leg such a stupid reason he gave me when i tell him that u cant cut my money and i said i wan to talk to ur boss he said I'm the manager here which not a good service not well taught he needs to be more trained I'm really disappointed in this hotel. very first of all when we entered the room we all were girls and we got plan to go out, but there was no mirror for us to get ready then no tissue and no floor mat and the room was not that clean coz got dust and the toilet was smelly like dirt smell i don't know how to explain, and should have 4 towel in the room and yes we have 4 towel but 2 towel was yellowish in some spot , we didn't complain because hey said they were new and just took over this place, also and the staff was not Malaysian and only follow what have been thought no comment on this, and we called the receptionist to get us floor mat and tissue when he deliver is we got asked about the mirror he just said it should be hanging there then we told him there is non then he said he don't know and no other mirror to give to us, then when we were about to leave one of my friend who left last from the room she forgot to take the room key card because was in a rush since no mirror in the room and 4 of us girls need to get ready, then we go down to the receptionist to ask for another keycard and we was told only 1 keycard will be given (but as far as i know for a family room should have at least 2 keycard as my self from Hotel Line) ok laaa then he said when we come back we can ask the night shift receptionist to cm and open the door for us then said ok np. then once we back from our visit i ask the receptionist to cm and open my room door he said the master card was not with him !!! i was like wat the hell...!! i ask him where is the mastercard bukan kah they should have to keep the master crad al least 1 card with them for emergency purpose.. ??? the receptionist said he gave it to one of the customer which is beside my room because the customers card x access so he gave the master card to the customer ??? seriously? ?? then i waited for him to settled my prob like for 30min then only the prob settled..
