Gerobal Hostel

The host was super friendly and welcoming. We were able to park our car nearby. The room was huge and it was great to have our own bathroom. No towels provided even though our room had an ensuite. Needed to go up 3 flights of stairs to use the kitchen and to make a coffee. It would be great to have the ability to boil the kettle in our own room.

There wasn’t a chair in the room. There are cushions for sitting on the floor so just note that if you aren’t good as sitting on the floor like me.

Location is great! Room size is good and comfortable. They charge extra for anything additional you request. I paid extra for a towel for showering and when I asked if I could take 15 minutes extra for checking out they told me I had to paid extra. 15 minutes extra for checking out can’t be considered a late check out! C’mon! That little flexibility and sympathy surprised me a lot. So far in Japan people are much more nicer, welcoming and friendly. I was disappointed by the customer service here.

Hero was very hospitable and kind. He spoke great English and helped answer our questions. The room was clean and we used the facilities kitchen and refrigerator.

Near to train station

Very good

If you want to stay in Gero Onsen on a budget, Gerobal Hostel is perfect. It's very close to the station, and although the rooms are very simple, they are clean and the bedrooms were well heated in winter. There are a number of public baths in Gero Onsen, so you can enjoy the hot springs for really very little money by staying here. I was able to leave my luggage after checking out, very welcoming and accommodating staff. Only has communal showers and toilets which were kept very clean. I stayed in winter, and the communal rooms were freezing cold, and insulation appears to be zero. With the heating running on permanent, it was comfortable enough in my room, plus the duvets were very warm, but it was not so comfortable sitting in the common room, which is a bit sparse. A bit more equipment to prepare simple food and maybe tea and coffee would go a long way in making this place more welcoming

Right across from Gero station, super convenient. Large room. The toilet and shower are clean. There’s a washing machine. Access to a kitchen and a small sitting room. Bring your own towel. There’s two flights of steep stairs which is usual in many older Japanese houses. Very quiet when we were there. The owner has info about onsen and restaurants. We were able to leave our bags while we explored Gero. Everything was fine.

Pleasant

Superb

Superb

Close to Gero Station and parking provided Toilet has urinal smells

The facility was very quiet and a great value for our money.

- Super close to the Gero station - They kept my luggage at the storage even before and after check in and out!! So kind and flexible. Too many stairs, but no elevator

Big room with confortable beds. The staff provided us some useful recommendations about onsens and restaurants in town. It was bit noisy at night because of the road next to the hostel.

Exceptional

Good

Good location, very close to the train station. Good facility with a common kitchen and lounge area. The owner was not at the location when we arrived, but he did give us instructions on how to enter the building. There were no towels available for rent, but he let us borrow some on the house.

We thought that the hotel could prepare towels for us just like other hotels. Anyway thanks for the staff who sent us towels when he knew we are in trouble without any towels.

Close to the JR station Far from the twon and onsen house and family mart.