Puri Saron Hotel Madangan

Staff here has exceptional customer service. I came here because it was close to Bangli for an extended stay. I was always treated with respect and the entire staff had a uniform mindset of hospitality. I was very pleased with the accommodations, the resort is a pretty place with a relaxing way to reconnect to nature and breathe clean air. The chefs were always polite and accomodating and were diligent to provide a positive customer experience as well. I did not partake in the meditation events, but I still found this place to be a relaxing getaway to hunker down and get some remote work done. I highly recommend getting a scooter rental, which the staff can easily connect you to people for help. The street to Puri Saron is walkable if you need to go to a 24hr market to buy convenience store supplies, snacks, etc, and's also right next to laundry if you want to save a little bit, but the hotel staff offers this service also. Nature is also a bit suprising to me. Expect to find some bugs! But that doesn't mean they are a problem. The rooms are very well controlled, and if there's a serious issue the staff is diligent to help. That said - in the jungle the bugs are not aggressive, and they eventually contribute to a delightful part of the experience.

The jungle, peace and quite when no guests

Puri Saron is perfect if you're after a quiet place to stay and experience the Bali rainforest. It's about 30 minutes from Ubud, so far away enough from the hustle and bustle of what Ubud is now, but close enough for day trips anywhere on the island. I would class it as more of a retreat than a resort. While fittings and fixtures are not modern, it's still very comfortable and clean. My room was actually a villa with a private pool. It was amazing. There are a lot of steps within the complex so not great if you have bad knees.

Beautiful buildings Very kind and helpful staff Nice pool Good food Needs renovation, room was quite run down and damp smell, cleaning could have been a bit better.

Bad

The rooms were perfectly clean and had tons of space with nice big attached bathrooms. The restaurant on-site has a great menu and delicious food. I have gone back since just to eat. In fact, that will be my regular lunch spot whenever I'm heading to north Bali. They also have room service to deliver meals to your room if you don't feel like going out and private balconies to relax, eat enjoy the views. Not to mention, the property itself is gorgeous! There's a huge pool with statues and lots of greenery. The scenery is wonderful! Nothing could have been better.

Location Need a serious renovation, especially with electricity

Good

Staff are very welcoming and friendly Leaving resort

Good for those who would like to experience rural Bali life.

Poor brekfast, no hot water in the evening.

Very nice hotel in a beautiful and peaceful area between tropical forest and rice fields. You can rent through the reception motorbikes, which is essential to discover the waterfalls and temples around. Nothing

The surroundings were amazing. Quite, calm, relaxing. Amazing view from balcony. All you can hear is the river and birds. Bike or car needed if you want to go to warungs. Beds were comfortable. Water hot for shower and bath. Toilet worked perfectly and was clean. Food was really nice. Service from staff excellent. As they get busy with Yoga retreat people you should order food 1hr before you would like to eat. Food is a good price. When it's quite the food comes fast. If you're looking for a couple of days of pure relaxation then I recommend this hotel Not much to not like. The fridge seal was quite mouldy so I cleaned it with hand wipes, that's about it.

nothing old, bad and old furniture in the rooms, no hot water. bathroom not suitable for a hotel, location to far from ubud

Pleasant