Brand Plaza Hotel

Good

This is a nice boutique hotel with well decorated and comfortable rooms in what seems to be a somewhat historic Glendale building. The bed was very comfortable and the AC was great. This would be a perfect spot for a single traveler with only a light overnight bag. I’m 70, in good shape, but had two heavy samples cases that I had to lug up two flights of stairs as there is no elevator. So, I would not recommend for an older couple with luggage. That said, it is right next to a super popular bakery and other downtown spots. If not for the stairs I would have given five stars across the board…

Exceptional

What really made our stay memorable was the exceptional service. Brenda went above and beyond to help us get the television working, and every staff member we encountered was friendly and accommodating. We also requested late housekeeping service, and the team happily adjusted to our schedule without hesitation. The hotel's boutique charm is one of its greatest strengths. The décor has a warm, European feel that gives the property a unique character you don't often find in larger chain hotels. The only downside is that there are several flights of stairs leading to the lobby, and there isn't an elevator, which could be challenging for guests with heavy luggage or mobility concerns. Overall, if you're looking for a clean, charming boutique hotel with outstanding service, a fantastic location, and great value, I highly recommend the Brand Plaza Hotel.

The air-conditioning was great. Parking was easy, albeit a block away. The building and decor was terrific. Enjoyed our stay.

bilitt

I like the location and history of the hotel and decor !

This is not a family friendly hotel, find another property. If i were you

Exceptional

Great location! Price The smell on the hallway

Great location & price The smell in the hallway

Air conditioning is extremely loud, which otherwise would be terrible, but in this case it helped mitigate the construction racket. I believe this will be a really nice boutique hotel once the construction has completed. They are putting in a restaurant and a new lobby with a grand spiral staircase.

:)

Smaller than we expected, but overall clean. Shower, bathroom, sink, dressers and cabinets worked. Bed was good, though it was a bit too soft for my liking. When I sat on the edge of the bed, it sunk a significant amount. But more of a personal preference rather than an actual problem. Towels and linens were replaced upon request. The 2 gripes that we have was the fact that the front desk was on the second floor. So checking in and checking out was a bit of extra work that was unexpected. We read about there not being an elevator but was confused because opening the door to check in, there is just a flight of stairs and a sign are the top of that set of stairs that says check in desk to the left up another set of stairs. Lastly the parking was offsite. Like the next block over. Not even adjacent to the building or the block. This was a bit inconvenient because besides the walk from the hotel, the lot seemed to belong to a city public parking. As in it was not a lot specifically built for the hotel. Which was odd. It felt that the parking was an afterthought. Other than that pretty standard hotel. Especially for the rate that we got it ($125/night)

It’s what you would expect

Small place but great price for the area

Parking is something people often talk about with this hotel. They don’t have their own parking lot, but they do have an agreement with a private lot behind the hotel, so the cost is reasonable. It’s actually super easy to get to by walking out the back door of Porto’s. It’s a bit longer when Porto’s is closed. But it felt safe and I had no issues. I recommend using a spot in front for 15 minutes (costs $1) to unload luggage and check in. As far as the hotel, it is on the second and third floor of the building, and there are no elevators. So yes you’ll have to hand carry your luggage up the stairs. The one thing I’d recommend is that they get the entrance stairs a good deep cleaning. It’s the first impression when you walk in the front door and it’s dirty and smells a bit. That’s my only complaint. I would definitely stay here again, it’s a great value for the price.

Never again, they focus only in how to scam clients, they lie to you, hold deposits by judging customers as they are, and do not know how to distinguish people, and definitely, mistreated me, a 76 years old man.

Great place to stay. I would definitely recommend it.

Close to everything.