Hotel Xilo Glendale

Parking they charge extra No hand soap Microwave doesn’t work Mattress springs was making alot noises Disturbances at midnight by knocking the door

Easy and plenty parking.

Great staff, comfy bed, no noise, clean

Very nice and clean room clean parking lots

Beautiful rooms clean beds super comfortable

The first room we were assigned was filthy, the bed sheets had an hole in them, and the bathroom door didn’t close properly. I had to ask for a different room. The staff did accommodate, however in that new room there was a cockroach that I saw right before checking out. The ice machine also had no ice. Property was not well maintained at all.

The entire stay was “okay”. It wasn’t bad, but their ice machine wasn’t working so my wife and I had to go get ice. Not a huge deal, but the big part was the fact that I got the room with a jacuzzi in it. We didn’t use it the first night, but the next day around noon we wanted to use it. Unfortunately the jacuzzi did not have a drain plug. Apparently it was mean to be built in, but there wasn’t any. The maintenance guy came to check and he said he’d be back. Never came back. I spoke with the gentleman at the front desk when checking out about at least getting a discount since we asked for help and never got it, he replied that he would have to ask his manager who wasn’t around. He did not have the authority to do so. Which I get. So unfortunately I’d say the stay was “OKAY”.

Exceptional

Ill never go back there again I even checked out 3 hours later

It’s ok. Close to everything though. The pictures make it nicer than what it actually is.

Rooms are falling apart, outlet in the bathroom falling off the wall and did not work, so no power. I requested a room change and they said they'd come look and fix it, whixh they did not do. They overcharged for parking adding an extra day (which I did get refunded). I ended up not even staying the 2nd night. Terrible experience

It was okay we didn’t do much but use the room so we can’t give the full experience

Broken TV stand and a pubic hair on my bed pillow terrible bath towels very thin

Clean easy access ti freeway modern touch When I did reservation I of course submitted the amount of people for my stay I assumed it was enough for my family we did not fit comfortably but we managed

The room was very dirty, unswept/mopped. Stains on the bed. Tv didnt work and the remote was broken. Luckily it was only for a nap and i wasnt stick there for long. Its a Motel, not a Hotel

It’s was very nice, it was close to everything Even though the room was clean ,, you do need to take a look at the bathroom fosset it’s loss ,, and if you can use a different sent cleaner it would be much better,,,

This is a motel. They’ve tried to put lipstick on a pig, But it is still a very average motel. The outside looked like it was under construction and was big mess. Convenient location for and they had a decent breakfast, those are the plusses. Staff is available for check in 24hrs, which was useful for us. Room has paper thin walls and terrible soundproofing and also gaps in the door, felt very unsafe. I could see light coming in from the street into the room. Could hear the very loud neighbors and street traffic all night long. Bathroom was dirty, smelled of bleach and mold, and had bugs in the drain. We did not shower. Had to pay extra for parking (ridiculous for a motel) overall, you get what you pay for. Would not stay again

The ice machine was broken so no ice with this heat was a bit harsh

There was mold on the shower curtain, the bathroom faucet was Broken so the moved us to a different room. The other room had a busted ironing board and the cabinet door was being held by caulking so it was hanging. Definitely not coming back. Staff was great and it was new ownership so hopefully these things get fixed

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