SpringHill Suites by Marriott Dallas DFW Airport N/Grapevine

Room says up to 5 people with one king bed and sofa bed. Sofa is not even close to a bed, no pull out, you just take off the sofa pillows and thats it. How on the hell is that considered a two person bed??? It was hard a rock. Never again

Love it! Def recommend for your stay!

Superb

Very clean and spacious room and staff are all friendly

Breakfast very good. Pool and hot tub excellent. First floor location would not allow us to open our drapes with parking right outside window. Breakfast hours could be expanded.

Great location and very friendly staff. The beds are a bit firm for me but honestly everything was really great.

Great experience overall.

The room was clean and comfortable. The breakfast is ok. The evening staff was very nice and welcoming (Jacori)

Shower handle broken, no hot water Shower handle broken no hot water

Shower handle broken no hot water

I love that this hotel has breakfast

Everything was as expected

Breakfast variety good. Room clean. Staff friendly. Will come again!

..Perfect if staying for a short time in Dallas close to the airport and outlet mall …Also the breakfast included was great and worth the price included in the stay.Staff were friendly and assisted with the free shuttle to the airport. Nothing

Everything was great! We came in late and the front desk staff were welcoming and quick. The breakfast was great. The food attendant was helpfull, and observant. We really enjoyed it, just wish we could've stayed longer. As my 4 year old said, "Mommy, this place is great, can we live here?!"

Horrible experience. Paid for this ahead of time online through my booking.com app. Front desk claimed it wasn't paid for yet, so wouldn't put us in a room. We had booking.com representative call directly to approve payment for processing, so we were let in a room, only to receive a call immediately after check-in that we need to vacate the room as they couldn't verify payment at the front desk. It quickly became obvious that the front desk person was being petty and vindictive. If my employees acted like this to my customers, I would immediately fire them. Let the customer in the room, and then deal with booking.com as they're clearly not an unknown company. Especially considering the front desk agent had proof of payment for the room. Poorly handled in all ways.

The pool was not heated like stated.It was so cold we didn’t swim.

Very clean

Superb

Everything was great except the upkeep of the hot tub. Just needed a little cleaning. There is construction in process but not a bother.