Sofitel Haikou
About Sofitel Haikou
Experience an abundance of unparalleled facilities and features at Sofitel Haikou. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discover the wonders of Haikou with ease by utilizing the services provided by car hire and shuttle. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the Sofitel Haikou with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Sofitel Haikou, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.A few accommodations within Sofitel Haikou offer unique design elements such as a separate living room. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience.Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. Begin your day with a scrumptious on-site breakfast available each morning at Sofitel Haikou. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At Sofitel Haikou, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday experience perfectly by visiting spa before you depart.Be sure to drop by the pool at hotel at least once during your stay. At Sofitel Haikou, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Clean environment
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I like that the room is extremely comfortable. Staff at reception and club lounge very friendly. Rooms very comfortable, unfortunately, the blinds in the room did not work even after telling housekeeping. Also, not worth paying for the club lounge. They are not open in the morning for breakfast, not even for coffee. Was given a voucher for welcome drinks at the bar upstairs, was told ok for alcohol, however, the staff upstairs says only non-alcoholic beverages. The 2 department should communicate.
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Good
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Staff were helpful. No need to be so subservient Room service menu was limited and the food was just warm
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Exceptional
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Breakfast spread is great. But I hope a better security to provide non hotel to just walk in freely. The operating hours for the bistro and bar on level 36 should extend further.
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big rooms and friendly staff if the checkin and checkout process was a bit faster, that would have been really helpful
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Pleasant
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not so clean , saw rash underneath the chair and on the table breakfast was bad , cold food, they don’t fill juices once the tank was empty. definitely won’t come back anymore
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I did not get my money back from the deposit. no reaction when I contacted them.
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Stylish hotel with comfortable facilities. Breakfast is excellent, with a very wide range of foods available. Staff are very attentive and helpful. On arriving home, I realised I had forgotten my electric toothbrush. With one call to the customer service desk, a helpful and friendly staff member was able to find the item and send it to me by courier. Thank you Aurora, truly five star service.
