Members-only rates
4.6 / 5 Excellent

The Happo

The Happo
The Happo – Hakuba, GA
The Happo – Hakuba, GA
Check in 3:00 PM
Check out 11:00 AM

About The Happo

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Experience the wonders of Hakuba with ease by utilizing the services provided at shuttle. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service and express check-in or check-out provided by the front desk services.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.In select rooms, the hotel offers visitors access to a refrigerator. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Indulge in the numerous pursuits available at The Happo by Hakuba Hospitality Group.Enhance your winter enjoyment by visiting the snowy white hills every day with ski slopes and ski equipment rentals for exhilarating activities. Treat and spoil yourself by stopping at massage and sauna for a memorable experience. License Number(s): 長野県大町保健所指令21大保第18-18

Amenities

  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Spa / sauna
  • Family friendly
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.6 / 5
Excellent 237 reviews
  • Engine customer Jun 2026

    Very big and clean rooms. Amenities were fantastic. On site Onsen was amazing.

  • Engine customer Jun 2026

    Location and helpful staff plus the shuttle Nothing

  • Engine customer Jun 2026

    Everything was great. But shuttles were so convenient!! Worth every penny

  • Engine customer Jun 2026

    I do like your hospitality service. We stayed 2 nights, travelling 3-4 places around Hakuba. Your front desk and what apps service always ask us for every help. We very enjoy to stay at your hotel and will be back on winter. The room was nice and clean. Breakfast was excellent. All atmosphere was peaceful. Thanks for giving us a pleasure stay. Nothing, everything is perfect.

  • Engine customer Jun 2026

    Great time

  • Engine customer Jun 2026

    Wonderful, comfortable stay. Restaurant staffs (Kacee and Yudai San at Gio’s) went out of their way to get our breakfast packed and ready for us to takeaway so we can checkout early to catch our Shinkansen to Tokyo. Weather was wet/drizzling, the front desk even helped us call the tourist facilities to check if they were open! Thank you!! Everything was wonderful!

  • Engine customer Apr 2026

    Everything

  • Engine customer Apr 2026

    Friendly staff, great location, excellent breakfast, and very clean! Spacious rooms with comfy bed and pillows. Also, enjoyed the complimentary beverages in the room fridge. Nothing! It was great!

  • Engine customer Apr 2026

    Very comfortable hotel with clean and spacious rooms. The onsen was nice and the breakfast buffe provided very good. A short walk to the ski slopes but the hotel provides a shuttle service. The was no air-conditioning in the room (only heating). Generally, not a problem during winter but given we had warm spring temperatures during our stay the room was a bit warm at night.

  • Engine customer Apr 2026

    Very nice Onsen

  • Engine customer Feb 2026

    Loved the room and location It was WAY too hot in the building and it felt like the room never cooled off, even with the window open.

  • Engine customer Jan 2026

    location is great Service is not professional enough given the price they charge

  • Engine customer Oct 2025

    Great location for hiking the mountains. Great public bath and perfect western breakfast

  • Engine customer Sep 2025

    The onsen and gios

  • Engine customer Aug 2025

    This place was incredible!! The staff were extremely friendly and helpful. The food was amazing. The shuttle service was very helpful for coming and going from the train station and to various activities. The onsen was clean and relaxing. There was laundry available for use. Games outdoors and indoors. Just amazing. Nothing

  • Engine customer Aug 2025

    Nothing

  • Engine customer Aug 2025

    Wonderful location, close to everywhere

  • Engine customer Jul 2025

    Lovely breakfast - lots of food and well prepared.

  • Engine customer Jul 2025

    It seems that the hotel was recently renovated, and everything was very clean and attractive. Good location. We arrived a little after 7:30 pm. The restaurant had already taken last orders, but the staff were very helpful about locating a restaurant that was still serving dinner and provided shuttle transportation, which made it very convenient. The hotel's restaurant, Gio's, has great food and a pleasant atmosphere. This hotel does not have terminals for paying by credit card, so guests have to pay online. I found it difficult to do the online payment on my iPhone at checkout. The first time, the credit card authorization failed, and I had to redo it. If there had been a credit card terminal, the authorization would have taken about 15 seconds. Instead, it took 15 minutes. I wondered why the hotel didn't have a credit card terminal (I've never encountered this situation at a hotel before). The clerk's explanation was that the Hakuba Group operates many properties and would need "about 30 terminals" if they used terminals. Her explanation sounded dubious to me: Many businesses have multiple outlets, but they have credit card payment terminals at all of the points where customers make payments.

  • Engine customer Jul 2025

    We loved our room: 2 sinks, full bathroom, separate area with a little couch AND a little beanbag

Frequently asked questions about The Happo

Does The Happo have free Wi-Fi?
Yes, The Happo offers free Wi-Fi for all guests.
Does The Happo offer parking?
Yes, The Happo offers free parking on-site.
Does The Happo have meeting spaces, conference centers, or conference rooms?
The Happo does not list dedicated meeting or conference facilities. For business event venues in Hakuba, see business hotels in Hakuba.
Does The Happo have a fitness center?
The Happo does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is The Happo located, and how walkable is the area?
The Happo is located at 5090 Hokujo, Hakuba, GA 399-9301. With a Walk Score of 50, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

Why no public rates?

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