Hotel Helgoland

It is a bit Vintage

The curtains do not block the morning sun at all. If you wake up with bright lights, you will wake up with the sun.

Basic Hotel, no AC, quite simple, not Hotel vibe, more like Apartment Home vibe, antique furniture, cleanliness was grea Many people in the reviews have complained about the road noise, I don't think so, I slept like a baby! It's summer, there was no AC, may be problem for people who feel more heat. One request - Please add water to the ameneties, that quite basic requirement for the price quoted.

I cannot say - all are good!

Exceptional

Very clean hotel with good staff.

It was ok. The room was clean, well-equipped, the staff was nice. It was cold, and the bed is not comfy.

Clean and spacious room, clean bathroom, location close to public transport (200 m from bus stop, a few minutes walk to S-Bahn), friendly staff, excellent breakfast with great value for money, sound proof windows. Good commmunication, I asked for directions to the hotel via the messaging service and swiftly got a detailed answer. While the windows are soundproof, the doors and walls are less so. You don’t hear the traffic but your neighbours in their rooms and on the corridor. Also wonder why they put a single bed in a room of this size as a double bed would easily fit

Easy to find, good secure parking and good location. No restaurant or bar facilities. Room was ok but no facility for making drinks and without bar / restaurant, no way to get a drink. Walls between rooms are very thin. Woken at 03:00 by someone next door being sick ?

Location and vintage style, bed is comfy. The remote control wasn’t very clean. The bed cover was too thin and too short. But I immediately got a new one once I told the reception.

didnt have breakfast, plenty of food options around the hotel the bar is not very attractive, hotel next to this one had a better bar

The ambience of the hotel I think electric kettle should be provided for the visitors in every room. Few overhead lights were not there, refrigerator was not functioning.

Very good

Friendly staff and cleanliness No kettle to make coffee/tea. Expensive breakfast for what is provided.

Good location Nice and helpful staff Decent sized rooms No way to cook

location, staff parking, super narrow entrance

The location was great The hotel is good but I had problems: the shower in my room wasn't working and they had to change my room. The guy and the blonde receptionist were very kind to me, but the black haired receptionist was extremely rude at all times! It seemed like she was hating me simply because I needed to change rooms, she rudely gave me the new key, I avoided asking her for anything. In the morning I had asked the guy to check the image of when I arrived at the hotel on the camera for security reasons and he said he would be available when I got back but when I came back it was the receptionist with black hair who was at the reception and she denied it, being rude once again. I'm coming to Hamburg again next month but I won't stay in a hotel that has someone at reception who is rude to guests. I was disappointed. She had not very long black hair and wore hoop earrings.

24hrs Frontdesk Near stadium and arena Friendly Staff Free Parking Clean rooms and spacious Clean bathroom good and strong water flow in the shower. Dimming curtains is useless. Sunlight still go through and light up the room enough to woke you up at 5am ,specially in summer. windows we’re Open in Summer , so you will hear all the Noise from the street and its loud, very disturbing. We dont expect of course air conditioning system in the room since its Hamburg but you kinda need some air in the room to be able to sleep in Summer , so we can close the window. We just try to tolerate the loud noise for 2hrs more Sleep.

The receptionist told me where I can park my car and I listened to her but when I left the hotel I had a parking ticket on the spot advised by the receptionist. No sign on the street about the fact that the parking spot was not allowed for parking.

Superb