Aloha Hotel Hanoi
About Aloha Hotel Hanoi
At Aloha Hotel Hanoi, exceptional service and top-notch amenities create a memorable experience for guests.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Hanoi.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. At Aloha Hotel Hanoi, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, instant coffee, instant tea and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Experience unparalleled comfort as groceries can be brought right to your room at Aloha Hotel Hanoi through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Treat and spoil yourself by stopping at salon and spa for a memorable experience.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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very good
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Not much really. The front desk were amiable. Tired, unmaintained rooms and furniture. Stains on everything, broken furniture, uncomfortable old spring coiled mattress, lot's of dirt and dust in the corners and crevices. Flies and ants.
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great location, close to all amenities, walk to west lake, spacious room, nice staff cleanliness should be better
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Stayed here 5 nights. The amount of bugs in my room was insane. I could deal with the hairs, dust and dirt on the floor and stains on the bed, but oh man the bugs… Ants or termites crawling all over the headboard, a whole assortment of bugs coming from the bed frame that the thought of sleeping actually becomes impossible. Every morning I had to kill a couple of mosquitoes and spiders that showed up. Checked out early because there’s no way I was staying here longer.
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Nothing Soo dirty , the bathroom is disgusting and shower didn’t work properly . The towel are worn out . They checked some people in at 3am in the room right next to me . They were loud they had a baby crying and an adult screaming at a lad . I kept trying to go back to sleep but they wake me up every 30 min slamming the door shut. I texted the property and they only got back to me 9+hours after I checked out and apologized instead of dealing with it on time which would allow me to have some sleep . There were bugs in the room and couldn’t control the AC the room was freezing .
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Super comfortable
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Superb
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The room is fully equipped, the staff welcomes us. On a cold, rainy day in Hanoi, it was wonderful when a heater and hot water were prepared in the room. an experience worth the money
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The charges was 37 USD, They get 50 USD. And didn't give back the remaining even in DONG. They said stay here until tomorrow get the change.
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The room is proper. Nothing special. It’s far from the tourists spots and roads going in the hotel is so steep and tiny. Customer service is not responsive and unable to speak english so it’s really hard to communicate with her. We even ask a day before if they accept card payments but unfortunately there’s no response so we ended up withdrawing cash in the middle of the night and was almost late for our flight because of poor customer service.
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Room is quite spacoius, matrases are quite comfortable to sleep. it was tea, coffee and water free of charge in the room refiled on daily base Staff is not speaking English and even with Google translation to Vietnamese could not clearly give helpful answers. We lived on the last highest floor without elevator , that delivers only to the previous floor and having knee issue it was always difficult to go up or down one floor.
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Very friendly staff and quiet location
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Very good
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Clean, comfortable room and friendly staff
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It was very dirty & the room had lots of mosquitos.
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Pleasant
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The room was spacious and the bathroom was big. It was clean. The bathroom exhaust fan didn't work, they checked it when informed and said a technician would repair it, it wasn't done while we were there.
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Very good
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Very good