Grand Mercure Hanoi
About Grand Mercure Hanoi
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi amenities to assist you in discovering your desired offerings in Hanoi.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at Grand Mercure Hanoi have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Grand Mercure Hanoi as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Grand Mercure Hanoi.Unwind and conclude each day delightfully by stopping by massage, steam room, spa and sauna, ensuring a soothing experience.Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Welcoming and good staff service Doesn’t have a bright light for the whole room and a full body mirror
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Breakfast can be better. The Pho is a let down. Didnt taste good at all. The beef they used not even fresh. It would be great if they have variety of noodle selections. I stayed there for 1 week and they served Pho everyday. Please improve your breakfast buffet.
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The best hotel in Hanoi
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Too hot and even we told the staff to change the temperature, its still hot
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Fantastic new hotel. Love the staff, facilities (espec the gym and pool) and the location, away from the madness of the Old Town but still a short walk in. This will be my new 'go to' hotel for my Hanoi work trips.
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10/10 all was just perfect! Beds are quite hard but I guess this is just a general thing all around Asia?
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Super!
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Thanks very clean and save Nothing
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Convenient Like
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nil
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No dining options or attractions nearby.
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Very elegant hotel in good location for walking. Friendly and helpful staff. Great facilities - pool, sky bar. Breakfast buffet was the best. Comfortable and clean room.
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Beautiful building. Friendly and helpful staff. And wide selection of delicious food at breakfast Buffett. Cannot fault this hotel Our stay was too short
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The staff were excellent. They really helped me out including late a night when I had a previous issue with a booking elsewhere. they were very welcoming.
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The hotel is amazing specially compared to other hotels in city.
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Exceptional
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Exceptional
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The Grand Mercure is, in my opinion, one of the best hotels in Hanoi. My stay was really luxurious and you get that little extra comfort and professionalism that you pay for. The staff were extremely friendly and helpful. I even got an early check-in and a beautiful room on the 14th floor with a breathtaking view over Hanoi. What more could you ask for. The quality of the breakfast was also extremely good with a wide variety. If you are looking for a luxurious place to relax after a busy day in Hanoi, this is definitely the place to be.
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Location, cleanness, new, staff are welcome, friendly, attentive.. I like to come back to Hanoi and stay in this hotel next time, like traditional furniture, solid wood, lacquer, wood floor, cleanness. comfortable bed, ... convenient location, not far from the center bu