Hanoi La Vision Hotel

The best of location!

The owner is super friendly and helpful!

A Lovely small hotel in the heart of the old quarter!

Location is great -- right in the heart of the old town.

The location is excellent The staff were so friendly Great value for money Great cafe restaurant opposite with great food

This hotel is not at all like the listing describes it as. Don't be taken in by the 9.0 rating, it is not at that level, at all. It is in the Old Quarter so I expected a bit of street noise. There's quite a lot of that, but that's not the property's fault. The people talking loudly in the room below the stairwell until 2am are entirely the property's issue though, particularly as these were not other guests (as has been used as an excuse on other review comments), but people sitting in the family space behind reception. I had to go downstairs at 2am and tell them to shut it so I could get any sleep. The room is small, and again, that's fine as it's clearly listed as 22 sq m. However, it's dirty and dilapidated, and if it ever looked like the pictures in the listing, that was a long time ago. Obviously nobody does any cleaning. Check the pictures attached to this review. There's no lift, so we were lucky to be on the second floor - although that was closer to the noisy 2am chatterboxes and also to the cigarette smoke wafting up the stairwell that stank out the room we were in. I brought that to the attention of the front desk and they said "maybe it was the Chinese" - classy. There's no enforcement of the non-smoking though. The bed is hard and the pillow even harder. I barely slept all night due to the noise, loud conversation, smoke, light pollution from the aircon, and rock hard bedding. I only stayed one night and I would not have stayed for any more. We didn't take our chances with breakfast - and even though it's shown as included on the listing, we weren't told about where and when it was, and didn't see a dining room, so just skipped across the road to Cafe Hieu, (which makes a great egg coffee btw - the best part of our stay here). I brought these issues up when I checked out but was met with blank looks and a bill. I paid and left, and wouldn't return here if you paid me to. Pretty much everything. I'm scoring a 2 instead of a 1 because the street noise and room size were things I knew about when I booked, but everything else was terrible.

Convenient location, friendly staff, comfortable but small rooms

Nice!!!

Location was good and the staff was helpful. There are rooms facing on the Street and other to the back of the building. We got one facing back so it was extremely quiet despite the busy street. No elevator, might be an issue especially if being on the 4th floor. Room needs renovation and more cleaning. The walls had a lot of stains and some mold. Room size could be a bit larger.

A perfect Old Quarter location and incredibly friendly staff make this Hanoi hotel a great choice.

Very good location! good staff.

Very good

Small

Great location in the middle of everything, if you don't mind the noise from the street. Staff was very friendly. It's a good apartment hotel (not a normal hotel) if you simply need a convenient place to sleep with no extra facilities or services. Cleanliness was not 100% and everything wasn't in working order - for example, some of the electrical plugs were not working.

A nice little hotel, very good location and the people here are very nice too!

Friendly hotel, great location!

Good location!!!

Very good location, Clean and cozy hotel!

The location of the hotel was good and within walking distance of many attractions within the old quarter. 1.For some reason this hotel contacted Booking.com to say my credit card was declined, even though they took the payment and on conclusion of the stay I received an email to say my reservation had been cancelled. This happened to others in the hotel too! 2. This is the dirtiest hotel I have ever stayed in. The inside of the drawers had cobwebs, there was dust in every corner of the furniture, the chair was stained and burst at the seam, the mirrors and the window were filthy, the lampshades were dusty and discoloured. The floor had been washed but not swept and there were peanuts and hair on the floor. The toilet pan had the most disgusting stains. This place has not been cleaned properly in years. 3. There were no hand towels or floor mat and 2 bath towels were provided. The only place to hang towels is inside the shower area. The shower riser rail was broken. There was only one dirty, battered bin which was in the toilet. The water in the shower was either SCALDING HOT or cold. I was told you had to run the water for 30 minutes to get a constant temperature! 4. The television didn’t work and I was told all the hotels televisions were broken. There was no attempt to fix it. Bedside lights were broken and hanging off the wall. There was a kettle and cups but no tea or coffee sachets provided. 5. There IS NO SOUNDPROOFING WHATSOEVER. The hotel is situated near a very busy junction and horns blared from 6 am until midnight. There is a family living behind the concierge and under the stairs, I had no issue with that but when there is a toddler screaming at 11pm and men having the loudest conversations until after midnight then I do have a problem. I am a paying guest, not a volunteer so I should be entitled to some peace and quiet. I didn’t think to inspect the room before paying for it, I wish I had because I wouldn’t have stayed there. This hotel is in need of a deep clean and a lot of maintenance. If you decide to stay here, take my advice and inspect the room f

Location