My Place Hotel-Las Vegas South Henderson

very nice place! We can cook and everything is new. The staff is very friendly!

Go location and friendly staff.

They had a open propane grill, unfortunately you have to you everything else. Pots and pans not included, no plates or glassware. Hours they expect ppl to travel with dishes is beyond me. Tv has timer and shuts off, AC l after a couple of days I had to call down to learn how to reset cable box.

Clean, quiet, safe, close to numerous dining facilities and gas stations.

Great bed, work desk, office chair for business travelers needing to work. Comfy bed. Hot shower and kitchenette (no dishes), so bring your own.

Great value!

Very good

Clean, good location. Nice staff, Good price. No breakfast included

No hand lotion and other amenities in the room!

This experience I i I specifically booked this hotel because it advertised and allowed me to reserve an accessible room with a roll-in shower for my elderly mother, who is wheelchair-dependent and has severe mobility limitations. We drove approximately five hours through the desert to Henderson, and having a roll-in shower was not a luxury—it was a medical necessity. When we arrived, we walked into her room and noticed it was not the accessible room we had reserved. We were told it was not available because it had been rented to another guest for the past six months. Instead, we were given room with a traditional bathtub/shower that my mother could not safely use. Because we had already driven for hours and had appointments scheduled, we didn’t have the time or energy to search Henderson for another accessible hotel late in the day. We felt we had no practical choice but to stay. My mother also has incontinence issues, making it especially important that she be able to shower after a long day of travel. Because the hotel failed to provide the accessible room we specifically reserved, she was unable to shower that evening or the following morning. This caused unnecessary stress, discomfort, and embarrassment. What made the situation even worse was the hotel’s response afterward. Expedia contacted the hotel and requested that they authorize a refund, explaining the circumstances. The hotel refused, stating that because

The hotel was very clean and the staff was very nice. I wanted to say a thank you to Devlin for helping me. He was able to assist me in my time of need unbeknown to him. Had a great experience. Thank you to all the other staff as well.

I wish there would be a complimentary breakfast as we always have to seek out somewhere to eat and it adds another $40 to our stay.

Super clean n very nice rooms with everything on it, would defenally stay again 🤗

Newer facility. Location. Good customer service. Helpful staff

The gentleman who checked us in was very nice and provided the information of what is not provided in the hotel room which helped us prepare for the stay.

Exceptional

Comfy, clean, and cheap!

Exceptional

room.

Clean, newer building, and a lot of things nearby.