Fairfield Inn & Suites Hershey Chocolate Avenue

Great facility. Breakfast was a bit meh but typical of this type of hotel so I would consider it acceptable for the price point.

The room is spacious and clean. However, my family couldn't sleep due to the squeaking beds, especially my husband needs resting to drive back home for hours in the morning

Superb

Exceptional

Very good place, great staff Breakfast needs a little improvement

Close to Hershey and all the good restaurants Thin walls and ceilings could hear people walking above us

Great Hotel, clean, nice pool and gym

I didn’t even went to the hotel

Very good

Our room was well-designed & spacious (helpful for travel with kids), clean & had nice no-frills linens & sheets. However, for those looking to enjoy the offered breakfast: be aware that although hotel advertises buffet breakfast until 10 am, that's not true. Their staff don't provide food/ refill their stations after 9.35. There was no more oatmeal for example, and both egg pans were scraped clean. When we approached a staff person to ask her to refill & provide food (as it was nowhere near 10 am), she curtly informed us that it would "take 45 minutes to make oatmeal" and therefore she would not do it. I asked the front desk to please intervene to provide breakfast - as other families were similarly milling around looking for the promised (& paid for) food; the front desk clerk politely said she "doesn't know how to make oatmeal" and she cannot help. Poor customer service - place isn't worth the money

Superb

The staff is friendly and kind. The room was clean and comfortable. Our kids enjoyed the indoor pool (towels included). It’s less than 10 minutes from Hershey Park. I’d definitely stay here again.

The pool was too small. We had a sticky spot on our carpet. The drain in the sink was not working well. The staff did fix it so I was glad for that.

Check toilet seats are secure. Battery operated devices are functional

En general todo estaba muy bien, lo unico que la piscina es pequeña

Superb

Friendly staff, clean room

Exceptional

great hotel. close to hershey park. the breakfast was great and they had enough for everyone it was jam packed for the holiday when I went.

Excellent conditions, very kind staff. Nothing!