Hampton Inn & Suites Hershey

The rooms need some love and attention. I wouldn’t say it was the cleanest place we have ever stayed but nothing too terrible. The lobby and breakfast was very good. Staff was friendly. No one ever came to clean out room which was supposed to be every other day but when we did request extra towels and trash bags they arrived quickly.

Had an overnight stay here for a show at Hershey Theater. Front desk staff was great. Room was clean. Utilized the comp breakfast the morning of our check out. Several options for food and drink. I will definitely stay here again, when visiting Hershey

The lobby area was clean but the lower level was dirty and the rooms need some tlc. Lots of mold around the bathroom tub and sink, stains on the walls.

Property getting old .. needs update

Good hotel and a great location to attractions.

Great stay clean people

Bad

The breakfast was good. The room was clean. The staff was very friendly and nice. It was close to Hershey park which was a plus and next to Hershey pantry. We requested that both rooms be together and they were the first hotel that accommodated are requests.

The room was clean and the suite was very helpful to have with kids. Breakfast was good but we arrived just before 10 and on the dot they closed the doors on us and didn’t let us back into the breakfast area while we were in the middle of making plates so they are very strict on the breakfast times.

We had a good experience staying in this hotel

Superb

Location is great, breakfast is good. Dirty, the room needs more updating!

Hampton Inn was clean, comfortable, and nicely maintained! The room was spotless, the staff was friendly, and we had a great stay. Would definitely stay here again!

The staff was pretty unwelcoming. Nobody smiled or seemed friendly with the exception of the female at the front desk and one cleaning person. For example, one morning I asked the woman who was setting up for breakfast was and she just used her head. I couldn't see where she was nodding to and I asked where again and repeated the same gesture-refused to speak.

Dirty and old property. Had to change the room because there were crumbs in the kitchen and dishwasher was bit up. Couldn’t check in until 5:30pm. Asked for a room in the back, on top floor, got room in the front on 2nd out of 3floors. Not too close from Hershey park either - it’s about 8-10 min drive to the Hershey General parking. Not worth the price. Not a good experience

Exceptional

Only breakfast was ok other than that I didnt like their service I ask to clean my room and they didn’t and I wait 30 mints till they bring new towels

Staff was great. Close to Hershey park. Good for a one night stay. Needs updating. Carpets have stains. Bathroom ceiling looks like it was patched by a child. Shower was not ideal.

We were worn out when after a long hot day at Hershey Park so it was nice to be greeted by the friendly young man at the desk. He didn't just go thru the motions but told us everything we might want to know during our visit. The rooms were great too. 2 queen beds, a pull out couch, desk,with large mirror, nicely padded chair, 2 pull out ottomans for extra seating plus the microwave and mini fridge. The beds and pillows were super comfy. Breakfast was 6 to 10 am. We went down at 9 and there was still plenty of eggs, sausage, waffle batter, etc for everyone. We also took the kids to the pool which closes at 10pm. There were quite a few families enjoying it. I was impressed to see the same front desk man bringing in a load of fresh towels to be sure there were enough. My group of 4 kiddos and 4 adults felt that our hotel stay added to the fun of our vacation.

The location Room was run down and floors dirty. My son's feet were literally black from the carpet. Bedding looked old, standard pillows on king sized bed. Pool area was gross. Dark hallways