White Diamond Hotel
About White Diamond Hotel
At White Diamond Airport Hotel , exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Discover the wonders of Ho Chi Minh City with ease by utilizing the services provided by taxi and shuttle.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and luggage storage.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. License Number(s): 0315122347
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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We checked the room before checking in and decided it did not meet our basic standards , so we left and cancelled the booking. Lack of cleanliness.
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Everything is good English speaking is not there but I manage with translation
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The lift is small, and AC is noisy. No towel ( maybe they forget)
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Easy to reach It is a hotel by the hour. Dirty, bed linen full of holes, run down. The card payment caused problems - he said it was my card - but it always worked without problems before and after. Unfortunately, the employee does not speak English.
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Great place to stay. I will do again. Recommended. Nothing
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Nothing
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The staff was nice The room so dirty
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Disappointing
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Bad
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Very dirty
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I confirmed the booking on the app and the chat message function on Booking.com before arriving to the hotel that we would check in from 2/3-3/3. When we got to the hotel, they took a long time to confirm our booking and once confirmed, they made us drive to a different location (different to the one on booking.com) - 40/6 Đ. Lam Sơn, Phường 2, Tân Bình, Thành phố Hồ Chí Minh, Vietnam. We were not told that we would not be staying in the hotel that we planned to stay in. The apartment was of poor condition, unhygienic and poorer than the hotel we were meant to stay in. There were a significant amounts of bugs, dirt, unusable water and poor linen for the beds (mites). There was 2 people handling the booking - the white diamond hotel receptionist and what seemed to be the apartment owner. They made us pay cash and did not give us the correct cash amount in change either until we argued for the correct amount. We have been able to communicate with google translate just fine with all other interactions in Vietnam so this was not a language barrier issue. Our entire group (both male and female) felt uncomfortable, unsafe and disappointed that an accomodation from Booking.com would be allowed on this site. We arrived early morning on 02/03/2024 and later in the afternoon, the two men threatened us to pay more money to stay longer (we had booked until 03/03/2024) and were not told this prior or otherwise. They then changed the amount they wanted and were threatening and intimidating. This was an appalling stay and will not be recommending this stay to anyone looking for a place to stay in Ho Chi Minh.
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Great location but room was dirty although sheets and sofa were clean at least Dust and rubbish under bed and sofa
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Superb
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Good
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Very poor
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Close proximity to airport Struggle a little with our door access key otherwise it was fine.
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Exceptional
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Service is good
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Exceptional
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Exceptional
