Holiday Inn Express Hopewell - Fort Lee by IHG
About Holiday Inn Express Hopewell - Fort Lee by IHG
Located in Hopewell, 25 miles from Greater Richmond Convention Center, Holiday Inn Express Hopewell - Fort Lee by IHG has accommodations with a fitness center, private parking and a shared lounge. This 3-star hotel offers a 24-hour front desk and a business center. Museum Of Confederacy is 25 miles from the hotel and Virginia Commonwealth University School of the Arts is 26 miles away. At the hotel, each room is equipped with a desk. All rooms have air conditioning and a flat-screen TV, and some rooms at Holiday Inn Express Hopewell - Fort Lee by IHG have a safety deposit box. All rooms will provide guests with a fridge. Guests at the accommodation can enjoy a buffet or a continental breakfast. Holiday Inn Express Hopewell - Fort Lee by IHG has a sun terrace. University Stadium is 27 miles from the hotel, while Sycamore Rouge Theatre is 6.1 miles from the property. Richmond International Airport is 19 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Very clean nice staff really yummy breakfast and hot
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The staff was very nice and accommodating, with great amenities. The main issue was a toilet problem that took a while to fix. I have no opinion on the breakfast since I never made it in time to eat anything.
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They never went to the room to clean or put new towels pr take the trash out
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This hotel was upgraded, clean and beds were very comfortable! The front desk manager was multitasking and very nice. The breakfast was amazing and the breakfast manager was amazing! She was friendly and just joyful.
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Advertised to have a pool…the Google Maps Satellite view shows a
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Honestly nothing. Rating: 5.8/10 — Disorganized, Outdated, and Shockingly Rude Staff I would not return to this location. What was supposed to be a special birthday celebration was marred by technical glitches, a hot room, and some of the worst customer service I have ever witnessed. 1. Booking Chaos Despite confirming my reservation with both Booking.com and the physical hotel three days prior to arrival, the front desk couldn't find my reservation at check-in. The clerk claimed it was completely "deleted" from their system and told me to handle it. After a stressful 40 minute call to Booking.com, they finally sorted it out with the hotel, but this is a major administrative red flag. 2. Room Temperature I checked in at 3:45PM to decorate the room for the birthday boy, cranking the AC down as low as it would go. When we returned over seven hours later at 11:30 PM, the room was hot—the AC never stayed on. When front desk staff came up, they claimed it was a "motion-detected AC" that shuts off if the room is empty. A warning about this would have been nice, especially since it completely ruined the "surprise" environment I had spent afternoon hours setting up. 3. "The Evil Biscuit Maker" at Breakfast The breakfast experience was downright jaw-dropping, entirely thanks to an employee named Clara (or Clarna). * First, I watched her rudely confront a guest who was making a waffle because of a few cereal crumbs, snapping, *“Did you really just leave your mess and not clean it up?! You expect me to clean up your mess?!”* * When breakfast hours ended, she physically shooed me out of the area and slammed the door directly behind me. * To top it off, she shut the opposite door right in the face of a gentleman who was politely trying to get a cup of juice for his young daughter. 4.
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No
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I enjoyed my stay, will definitely book again!
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Was very expensive for the neighborhood/ location... was a decent hotel and was clean but almost $200 a night in Hopewell... really?
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Good
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We stayed there to attend our daughter's graduation at Fort Lee which made the location very convenient. Rooms are clean and quiet. Breakfast is very good and fresh. the only thing i found unusual was the $ 5 parking fee per car per day and they did not even bother to ask for the cars specs even after i offered/asked. Other than that it was a great stay
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They charged us $5.00 to park our car in their parking lot. We were not in the middle of a big city. Was not pleased with the charge.
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Very clean, good breakfast and friendly staff
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The bed was comfortable
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Exceptional
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Yes I did NOT like the idea that I had to pay $10 to park at the hotel.
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As other reviewers mentioned, hotel was very clean and the breakfast had a great selection - better than at other hotels in this price range. My only issues were that the bathtub was very slippery and my young daughter slipped and fell getting into the shower and injured herself. I am not sure there is anything the hotel could do to prevent this but please use caution when getting into the tubs. Also, we were put in room 110, which is right next to the room where breakfast is prepped, and I woke up to music blaring from that room at about 6am when the gentleman preparing the food started working. I don't really want to complain about this, because I want the gentleman to keep supplying good food and enjoying himself while doing so, however make sure you're not in room 110 if you want to sleep in.
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Superb
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Yes, very good. Walk in shower was very nice and spacious!!
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The room size is too small, and price would have been set accordingly. The tap water flow is too slow, and this would been inspected and maintained regularly.
