Baymont by Wyndham Houston Brookhollow
About Baymont by Wyndham Houston Brookhollow
Attractively located in the Northwest Houston district of Houston, Baymont by Wyndham Houston Brookhollow is located 7.3 miles from Memorial Park, 7.4 miles from Houston Arboretum and Nature Center and 7.9 miles from Galleria Houston. This 2-star hotel offers a 24-hour front desk and an ATM. Guests can have a drink at the snack bar. The rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. With a private bathroom equipped with a bath and a hairdryer, rooms at the hotel also feature free WiFi, while certain rooms are equipped with a city view. The rooms have a closet. Guests at Baymont by Wyndham Houston Brookhollow can enjoy a continental breakfast. Waterwall Park is 8.1 miles from the accommodation, while CityCentre is 8.4 miles from the property. George Bush Intercontinental Airport is 17 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The exterior of the property is terrible: dirty & unkempt. The interior was surprisingly clean. The accommodation was basic & could do with some modernizing. The location is next to the highway but is very quiet. It located very close 10-20 minutes to most attractions downtown. The location is quiet. Slept great; room was cool and comfortable. Breakfast was subpar : no hot water for tea; cream cheese tasted off as well as the waffle mix had a “sour” taste. In short: good rest, convenient location beyond that subpar no where near the Wyndham standard.
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Some plague wasn’t work and the smell was bad when we get there.
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Break fast was limited.
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Price, location Poor Wifi Connection
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Poor
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The room was very nice size. It looked really run down nothing like the photos online. There was a additional fee we were not made aware of. Not going to use that hotel again.
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great hotel for a good night sleep - bed was very comfy
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The staff was nice Elevator not working, looks like it hasn’t been working for a really long time, a lot of complains online as well. It should be fixed, and the tv wasn’t working either. The breakfast wasn’t terrible but could be improved.
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Exceptional
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Elevator not working, looks like it hasn’t been working for a really long time, a lot of complains online as well. It should be fixed, and the tv wasn’t working either. The breakfast wasn’t terrible but could be improved.
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Nothing Very unprofessionl attitude. No cleanliness. For breakfast nothing was there even going at 8 am for a time designated as 7 to 10 am. They just put material once and then never refill. At that moment no staff was there even at reception. Over all very very bad experience.
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Poor
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Parking lot was small and could use a bit more light
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Jet tub was a good size as was the room Parking lot was small and could use a bit more light
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Nothing Nothing
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Right off the highway with plenty of access to Fast Food and Restaurants.
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Nothing it was dirty elevator doesnt work and was on the 3rd floor and food was nasty. Everything
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Everything
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It was dirty and the bathroom looked like it had not been cleaned. I don’t recommend this place.
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My 2 biggest issues would fall under staff & amenities. Staff - we get there and complete the check in process again. We had selected a room on the 1st floor at the time of booking. We get there & he says the elevator is out & that they only have rooms on the 3rd floor. Obviously this is incredibly annoying & all we wanted was to get to our room. I asked, “Are you sure there’s only rooms on the 3rd floor?” He takes a couple minutes & wow what a surprise, there’s a room available on the 2nd floor. I was fine with that but figured what the heck & asked, “Well then are there any rooms on the 1st floor?” He takes another few minutes & what do you know, there’s magically multiple rooms available on the 1st floor! Just ridiculous! For amenities - As I said, the elevator was out. Not the end of the world. It was just ridiculous that they were telling people that their only rooms were on the 3rd floor. But online, specifically on Expedia, you can filter hotels that have breakfast included in your stay. We did so & we get there to see multiple signs & the employee telling us that the breakfast is currently not an option & hasn’t been for months. Why advertise that you still have it then?
